Systems Administrator II

Systems Administrator II

Hybrid role (3 days/week in office) at our Fargo, ND Office

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s Systems Administrators are living our mission to make health care easier and lives better. As a member of the IT Operations team, the Systems Administrator II position participates in a team environment for the installation, upgrade, and maintenance of new and existing computer systems, operating systems, and/or software applications, under the direction or coaching of senior team members. This position requires the use of good technical, interpersonal and administrative skills in performing day-to-day work.

Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications: 

The Systems Administrator II would have a Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field. Appropriate additional experience beyond the minimum required experience may be substituted for education.

Skills and Attributes:

• A minimum of 3 years experience in the implementation, operations, maintenance of IT systems and/or administration of Software functions in multi-platform and multi-system environments.
• Proficient understanding of design, implementation and sustainment activities of Information Technology systems.
• Familiar with infrastructure management techniques such as change management, problem management, release management, configuration management and/or system lifecycle.
• Understands MS and/or UNIX environment including common suites and core business applications.
• Understands the appropriate environments for assigned applications.
• Ability to develop efficient and effective program and system solutions in solving light to medium complex business problems.
• Ability to automate tasks and document them for others to use; take direction from others.
• Ability to analyze, diagnose and resolve system performance problems or outages.
• Must be technically proficient in core technologies and methodologies used by the team.
• Ability to effectively adapt to rapidly changing technologies and methodologies and apply them to technological and/or business needs.
• Demonstrated ability to upgrade hardware operating system software and third party software.
• Demonstrated ability to plan and document medium to large product upgrades.
• Demonstrated ability to participate with Disaster Recovery team, including scripting and testing for operating systems, third party software and storage recovery.
• Experience in project management techniques and the ability to participate in projects to a timely successful outcome
• Must have strong ability to project/forecast time allocation for project completion.
• Must be able to effectively communicate with coworkers and all levels of management both verbally and written.

Preferred Skills:

• Windows Server and Windows desktop administration experience.
• Active Directory Group Policy (GPO) administration and troubleshooting experience.
• Endpoint management, software deployment, patching, and device configuration experience.
• Knowledge of DoD STIGs or similar security-hardening and configuration standards.
• Microsoft Teams Phone administration and troubleshooting experience.
• Microsoft 365 administration and support experience.
• PowerShell scripting, systems automation, and process improvement experience.

What You Will Do at Cambia: 

• Installs and configures computing systems and/or support software in support of business processes and objectives.
• This position may be required to provide mentoring to System Administrator I personnel.
• Performs Cambia System hardware installation and configuration; system monitoring, maintenance, troubleshooting, documentation, and support.
• Adheres to technical, and architecture standards, production implementation standards, regular status reporting, regular team participation, providing work estimates, and regular time tracking.
• Shares technical knowledge which makes everyone on the team perform better, gain higher compliance to industry technical standards and makes systems more efficient and maintainable.
• May be accountable for researching and solving simple to complex software issues and collaborates with vendors and other support teams in regards to product or Infrastructure problems.
• Performs hardware installation and configuration; operating system and support software installation, upgrade, and patches; performance tuning; script writing and documentation.
• Research, analyze and submit analysis and recommendations for software development, enhancement, replacement or purchase.
• Consults to manage, configure, implement and resolve software issues.
• Administers the integration of licensed and/or in-house developed applications and/or scripting to integrate with other systems.
• Responsible for initiating process and system improvements and monitoring industry trends.
• Provides support and coordination in the effective administration of computing systems and support software.
• Directs and takes actions to ensure maximum systems availability.
• Provides technical training to team or Business partners through training sessions.
• Prepares program, system, operational and User documentation.
• Prepares individual reports activities, tasks, milestones, deliverables, schedules, and status reports, as appropriate.
• Works as an active team member for joint success of a project, taking responsibility, and providing timely updates for, assigned action items and deliverables.
• Required to maintain professional working relationships with vendors.
• Focuses on the operational activities that ensure maximum availability and reliability of the supported platform/technology.
• Uses common system maintenance tools, without assistance.
• Utilizes crossover knowledge into other technical disciplines, which facilitate the understanding, coordination and communication between technical areas.
• Adapts to new technology and methodologies.

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Systems Administrator II:

Regional pay structure — applies to North Dakota and Idaho and Utah locations outside the metro areas listed above: The full salary range is $65,000 - $107,000 and the bonus target is 8%. The expected salary range is $69,000 - $94,000.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.