Event Creation Ticketing Specialist 1 – Channel Partner - Full Time (Caesars Enterprise Services, Las Vegas)

This position is responsible for effectively working with channel partners to provide strategy and application to successfully sell Caesars Entertainment offerings, including but not limited to shows and attractions, to maximize revenues and profits. Collect, input and review accurate data into contracts, addenda and ticketing software.

The tool knowledge set for the position includes Ticketmaster Archtics, Host and Host applications, TM1, EMT Event Management Tool. Candidates must possess strong computer proficiency and be highly skilled in Microsoft Excel and Outlook.

• Work with Accounts Receivable, Call Center, Sourcing, Box Office, and Event Creation Retail teams to manage ticketing software, broker database and fulfillment processes
• Generate reporting as needed and research within the ticketing system
• Assist with the development and implementation of departmental Broker policies, special projects and appropriate documentation
• Create and send out Broker addendums
• Build broker pricing in Ticketmaster systems in a timely and efficient manner
• Ensure correct price breakdowns are built following all local tax and fee requirements
• Gather pending/confirmed ticketed event, attraction, or other information
• Assist in communication with Brokers for offer related questions or concerns
• Work with Vendors to obtain all pertinent licensing and insurance requirements
• Assist with event set up on the ticketing system
• Assist with discount set up on the ticketing system

• Maintain an awareness of department and company’s goals in the areas of customer service, revenue expectations, and employee relations

• Support with other tasks and duties as assigned by Event Creation Manager and Channel Partner Manager

• High school diploma or equivalent required; BA/BS degree preferred.
• 2-4 years of experience with the Ticketmaster system or related ticketing and event management experience.
• Previous Box Office experience required; understanding of the live entertainment industry strongly preferred.
• Proficient in computer applications with strong data entry and data accuracy skills.
• Demonstrated ability to manage high-volume email communications while maintaining exceptional organization; proficiency in Microsoft Outlook preferred.
• Proven ability to effectively prioritize, multitask, and meet deadlines in a fast-paced environment.
• Self-motivated and proactive, with the ability to work independently, take initiative, and identify solutions with minimal supervision.
• Strong interpersonal skills with the ability to collaborate effectively across all levels of the organization and with external partners.
• Positive attitude, strong work ethic, and commitment to teamwork.
• Customer and service-oriented mindset with a focus on supporting internal and external stakeholders and resolving issues efficiently.
• Excellent verbal and written communication skills, including the ability to clearly convey information and ideas in English.
• Strong organizational, analytical, critical thinking, and attention-to-detail skills.
• Experience with Salesforce is a plus.

ADDITIONAL REQUIREMENTS

• Ability to work in an office environment and sit for extended periods.
• Frequent use of a computer, including typing and data entry.
• Ability to stand, walk, and bend as needed throughout the workday.
• Ability to lift and carry up to 10-15 pounds occasionally.