Digital Delivery Manager – Energy Advisory | 1898 & Co

The Digital Delivery Manager provides department-wide leadership for digital delivery and innovation across Energy Advisory, connecting business needs, innovators, digital tools, and governance so decentralized innovation can scale intentionally. The role establishes the strategy, standards, coordination, and business discipline needed to make digital efforts connected, scalable, sustainable, and aligned with broader 1898 & Co. and Burns & McDonnell expectations. The Digital Delivery Manager enables and coordinates innovation rather than owning all innovation or serving as a centralized approval gate or development team.

The Digital Delivery Manager will serve as the primary digital delivery focal point for Energy Advisory on a national level. The position will work across Energy Advisory business lines to identify opportunities, connect business needs with appropriate digital capabilities and resources, align efforts, and help ensure successful solutions can scale and be sustained over time. The Digital Delivery Manager will need a strong understanding of the energy industry and consulting environment, coupled with the ability to identify where technology, data, analytics, AI, and automation can improve project delivery, enhance client solutions, and support business growth.

The Digital Delivery Manager reports directly to the Energy Advisory Department Manager and has functional ownership of the department's digital delivery strategy, standards, governance, and expectations. These expectations apply across Energy Advisory. Business leaders retain autonomy to pursue innovation within their areas, with intentional coordination expected to keep efforts visible, connected, and aligned. No employees report to the Digital Delivery Manager solely because of their digital development activity; formal people leadership, staffing, and utilization remain within the existing structure. Material unresolved conflicts are escalated to the Department Manager. The role supports Burns & McDonnell's core values of client satisfaction, commitment, dedication, integrity, safety, and overall outstanding service, as well as the 1898 & Co. transformative traits of tenacious problem solvers, curious seekers, unselfish collaborators, and grit.

What You’ll Do

Strategic Leadership

• Establish, maintain, and coordinate execution of Energy Advisory's digital delivery and innovation strategy, aligned with applicable 1898 & Co. and Burns & McDonnell guidance.
• Enable responsible experimentation and innovation through AI, digital tools, data analytics, automation, and other emerging technologies while keeping innovation close to business and client problems.
• Serve as a focal point for digital delivery across Energy Advisory, creating visibility into digital initiatives and connecting business needs, innovators, and delivery resources.
• Help employees and leaders evaluate digital opportunities based on expected value, development effort, scalability, reuse, maintenance requirements, and opportunity cost, and develop practical digital roadmaps.
• Identify opportunities to develop repeatable and scalable digital solutions that improve project delivery and expand Energy Advisory capabilities.
• Support the evaluation and adoption of emerging technologies that can improve efficiency, quality, insight, and client value.
• Provide leadership and coordination across decentralized digital delivery efforts while enabling business lines and project teams to continue identifying and developing innovative solutions.

Operational Integration

• Partner with project managers and Energy Advisory professionals to identify and implement automation, data, analytics, AI, and other digital opportunities that improve project execution.
• Help teams define business problems, identify appropriate technologies and resources, and connect with the people needed to develop worthwhile solutions without creating a centralized approval gate or development team.
• Support profitable growth of Energy Advisory, including development of new markets, services, and products that leverage existing advisory capabilities and digital solutions.
• Establish processes and best practices that allow successful digital solutions developed through individual projects or business lines to be leveraged more broadly across Energy Advisory.
• Ensure reusable or strategically important tools have clear ownership and appropriate plans for documentation, quality control, maintenance, knowledge transfer, succession, and enhancement.
• Help ensure digital solutions remain effective and supported as project teams, priorities, technologies, and resources change.
• Provide strategic feedback to project managers and Energy Advisory leadership regarding opportunities to improve the efficient execution of projects.
• Define practical standards for development platforms, coding, documentation, testing, quality, security, deployment, access, and maintenance, aligned with applicable organizational guidance while preserving flexibility for teams to innovate.
• Apply business discipline to digital investments and help leaders understand where innovation capacity is being invested and where specialized capability can create the greatest value.

Software & License Management

• Coordinate software and digital-tool spending across Energy Advisory, including license utilization, cost optimization, annual budgeting by business line, and tracking actual spending against budget.
• Support evaluation of new software requests, procurement, and vendor relationships. Software and license administration remains a minority of the overall role.

Business Development

• Collaborate with business development managers, managing directors, business line leads, project managers, and proposal production staff to identify opportunities where digital capabilities can differentiate Energy Advisory services and create additional client value.
• Support development of digital components of proposals, scopes of work, and client solutions.
• Identify opportunities to convert internal digital capabilities, analytics, automation, and tools into repeatable client-facing services and solutions.
• Support evaluation of software needs and vendor capabilities associated with proposed client solutions.
• Help communicate Energy Advisory's digital capabilities to existing and prospective clients and identify opportunities to apply those capabilities to client business challenges.

Collaboration & Coordination

• Facilitate digital delivery coordination across Energy Advisory business lines, regions, departments, and other areas of 1898 & Co. and Burns & McDonnell.
• Maintain visibility into meaningful digital development across Energy Advisory, connect teams working on similar problems, encourage reuse and common approaches, and reduce unnecessary duplication or disconnected efforts.
• Partner with Digital Operations and other digital leaders across 1898 & Co. and Burns & McDonnell to connect Energy Advisory business needs with available digital capabilities, governance, delivery resources, and technology solutions.
• Serve as an Energy Advisory business liaison for digital initiatives, helping translate business priorities into actionable digital opportunities.
• Provide functional leadership and coordination for Energy Advisory's power-user community in AI, coding, automation, and analytics; establish common expectations and facilitate collaboration, mentoring, knowledge sharing, and reuse of successful solutions.
• Build digital capability across Energy Advisory through training, demonstrations, mentoring, and practical knowledge sharing on AI, automation, analytics, and other digital tools.
• Promote adoption of successful solutions across business lines and project teams.

Leadership & Project Execution

• Provide experienced digital and technical guidance and support to Energy Advisory teams.
• Enable and coordinate digital initiatives from opportunity evaluation through implementation, adoption, sustainment, and continuous improvement, with development and execution remaining with the appropriate teams.
• Coordinate with designated tool owners and appropriate technical resources to support, maintain, and enhance core digital tools and automation solutions without assuming ownership of every tool or responsibility for all development.
• Mentor and train staff on digital tools, automation, data analytics, AI, and their application to consulting services and project delivery.
• Provide functional guidance to teams developing and implementing digital solutions and help them apply common standards and business discipline for efficient, cost-effective execution.
• Influence and align stakeholders across Energy Advisory and the broader organization without relying on direct reporting relationships or centralized control.
• Work with Energy Advisory leadership to document, publish, and maintain quality processes and maintain alignment with core quality guidelines.
• Promote an environment where digital innovation can occur throughout Energy Advisory while successful solutions are identified, shared, scaled, and sustained.

Perform additional responsibilities as assigned.

Preferred Experience & Skills

• Broad understanding of the energy industry and the business, operational, financial, and technical issues facing utilities, energy companies, infrastructure owners, and other energy-sector organizations.
• Experience within consulting, advisory services, utilities, energy infrastructure, or a related industry, with a strong understanding of how Energy Advisory delivers work and creates client value.
• Demonstrated ability to identify opportunities where technology, data, analytics, AI, and automation can improve consulting delivery, business processes, and client outcomes.
• Strong working knowledge of AI, automation, coding, data, and digital tools, with sufficient hands-on technical capability to earn credibility with Energy Advisory's power-user community and connect business needs with appropriate solutions.
• Experience developing, implementing, supporting, or overseeing digital tools, analytical solutions, automated workflows, or related technologies.
• Experience with technologies such as Python, SQL, low-code platforms, data visualization tools, AI technologies, or other modern development platforms preferred.
• Ability to establish effective ownership, governance, and sustainment approaches for digital tools and solutions beyond their initial development or project application.
• Demonstrated ability to identify opportunities to scale and reuse successful solutions across multiple teams, projects, or business lines.
• Demonstrated ability to influence without direct authority, lead change, and align stakeholders across organizational boundaries.
• Proven ability to lead multidisciplinary teams of consultants, engineers, analysts, data professionals, developers, and other technical staff.
• Strong business acumen and project management skills, including the ability to evaluate digital investments based on value, effort, scalability, sustainability, and opportunity cost while coordinating multiple initiatives and priorities.
• Systems thinking and practical judgment to connect tools, people, platforms, business needs, and processes into a digital ecosystem, balancing innovation with efficiency, maintainability, risk, and business value while helping others succeed.
• Ability to work with existing and prospective clients to identify business needs, develop practical solutions, and translate those needs into consulting services and scopes of work.
• Strong written and verbal communication, interpersonal, analytical, and problem-solving skills.
• Ability and willingness to develop a broad understanding of Energy Advisory services and identify opportunities to integrate and cross-sell other Burns & McDonnell capabilities.
• Professional registration or relevant industry certification preferred.

• Bachelor's degree in engineering, technology, business, or related field and 5 years related experience required.
• Or associate's degree and 7 years related experience required.
• Or High School Diploma/GED and 9 years related experience required.
• Strong understanding of consulting delivery models and professional services environments.
• Demonstrated knowledge of planning tools, analytical platforms, automation frameworks, and emerging digital technologies.
• Ability to apply artificial intelligence, programming, and automation solutions to improve consulting workflows and outcomes.
• Strong problem‑solving, analytical, and systems‑thinking skills.
• Ability to integrate digital tools and processes into project execution without disrupting consulting delivery.
• Strong facilitation, collaboration, and organizational skills.
• Ability to thoughtfully and positively influence, lead, and manage change across consulting teams.
• Excellent planning and analytical skills with attention to both detail and overall business objectives.
• Excellent written and verbal communication skills, including the ability to present complex technical concepts clearly to diverse audiences.
• Ability to mentor and develop others in technical and professional skills.
• Ability to work effectively with project managers, business line leadership, and technical specialists.
• Ability to learn, adapt, and apply new technologies in response to evolving client and market needs.