Director, Software Product Management

Our business delivers more than $1.3B in annual revenue from mobile computers, barcode scanners and printers, plus the cloud and app software that makes turns hardware into solutions. Customers around the world in retail, logistics and transportation use these solutions to raise productivity and drive operational excellence.  

Software is central to how we win. You will be responsible for creating and executing a software vision for both our standalone and embedded software We will lead our commercial deployment with software solutions and we want to make software adoption the rule for how we grow profitably and sustainably.  

We are looking for a leader to run our software product management team, which drives development of our cloud and app portfolio in an agile, Scrum and SAFe environment. You will be accountable for three outcomes:

1. Software that differentiates our solutions. Partner with hardware product management to develop solutions that deliver unique benefits and drive margin dollars.
2. A transparent, responsive roadmap. Build a software roadmap and prioritization process that stakeholders understand, trust and can influence, and that adapts quickly to customer and market change.
3. A team built for both. Develop the culture, skills and habits on the team that make the first two objectives repeatable.

This is a hands-on leadership role. You will set direction and coach the team, while personally owning the roadmap process and the most important cross-functional decisions.

*This position will be located in the Fort Mill, SC Location and will a Hybrid role.*

**This position will require that the candidate be either a US Citizen and or US Permanent Resident. We will not be able to provide Visa Sponsorship for the role.**

Roadmap and priorities

• Build and run one visible process to intake requests, set priorities and publish the roadmap, with criteria tied to revenue, pull-through, customer impact and cost.
• Own portfolio and program backlogs and lead PI planning from the product side, tracing every epic to a business outcome.
• Review and communicate the roadmap on a set cadence, and adjust quickly as customer and market signals change.

Subscription revenue and hardware pull-through

• Plan software and devices with hardware product management as integrated solutions, aligning roadmaps, bundles and launches.
• Own subscription pricing, packaging and attach, adoption and renewal goals.
• Measure and report software's influence on hardware and solutions revenue, and make software easy for sales and distributors to sell.

Team culture and skills

• Lead and coach product managers and product owners to deliver outcomes, not just output.
• Build business acumen in pricing, financial cases, customer discovery and differentiated solution selling.
• Clarify PM and PO roles, create career paths, hire for gaps and address performance directly.