Technical Director, Account Delivery - (Full-time)

Bounteous | IT Services

2h 57m ago

Hybrid

Full Time

Lead

United States of America

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

About the Role

The Technical Director is the senior-most delivery and technical leader on the ground for the account. You are accountable for two things above all: the client's success and the quality of what we deliver. You are the trusted technical voice to the client's senior technical leadership, and you hold final technical authority over how solutions are designed, built, and shipped across every workstream.

This is a hybrid role: part hands-on technical leader, part delivery executive. You lead the delivery organization day to day through Technical Delivery Managers, Program/Project Managers, Architects, and Product Managers. You also carry secondary responsibility for account profitability and for identifying growth opportunities, in partnership with the Client Partner.

Priority order when tradeoffs arise:

Client success and delivery quality
Technical integrity of the solution
Skill development
Account growth
Account profitability (margin)

Required Languages

🇬🇧 English