AI Experience Designer, United States - BCG X

Locations: New York | Pittsburgh

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation—integrating strategy, technology, data, and human-centered design to deliver measurable impact.

Today’s most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results.

We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle—from early problem framing through high-fidelity execution and delivery.

You will work within multidisciplinary teams alongside strategy consultants, AI Product Managers, Forward Deployed AI Engineers, and Forward Deployed AI Scientists to design solutions that are usable, elegant, and scalable—balancing user needs, technical constraints, and measurable business impact.

This role demands strong craft, structured thinking, and comfort operating in high-expectation environments. While execution-focused, you will gain increasing exposure to stakeholder alignment, decision-making, and product strategy. We expect AI Experience Designers to be hands-on builders with developing product judgment—not task executors.

Successful candidates will be able to:

• Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation.
• Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly.
• Own end-to-end product design workstreams, from problem framing through high-fidelity execution.
• Conduct qualitative and quantitative research and integrate usability insights, analytics, and experimentation into design decisions.
• Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems
• Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms
• Design scalable solutions within complex enterprise ecosystems and technical constraints
• Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning)
• Collaborate closely with product, engineering, and client stakeholders, clearly articulating design decisions, trade-offs, and business impact.
• Produce structured documentation and client-ready materials that communicate decisions with clarity and precision

What You'll Bring

Core Qualifications:

• 1–4 years of professional experience designing digital products at scale in product, UX, or experience design roles
• A portfolio demonstrating:
  • Strong interaction design foundations
  • High-quality visual craft and attention to detail
  • Structured problem framing and systems thinking
  • Evidence of shipped or production-level work
• Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools—such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus).
• Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff)
• Demonstrated understanding of:
  • Human-centered design principles and usability best practices
  • Accessibility standards (WCAG fundamentals)
  • Responsive, multi-platform, and cross-device design
  • Product, technical, and business constraints in real-world environments
• Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions
• Confidence articulating trade-offs and defending design rationale in structured discussions
• Experience collaborating within cross-functional product teams
• Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation
• Ability to travel frequently based on client and project needs (50% travel expectations)

At Associate level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth.

Preferred Qualifications:

• Experience designing enterprise, B2B, or complex transactional systems
• Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation)
• Familiarity with experimentation frameworks, product metrics, and data-informed iteration
• Proficiency using AI-enabled design workflows or AI-native product experiences
• Experience in operating in client-facing, high-expectation, or consulting-style environments

Additional info

You must live within a reasonable commuting distance of your home office. As a member of that office, it is expected you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and development and so, at times, requires extended working hours. Our work often requires travel to client sites.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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