Director, Solution Engineering - Commercial

Title: Director, Solution Engineering - Commercial Location: United States of America

Director, Solution Engineering (Commercial AMER)

Location: United States (Remote)

Travel: Up to 30–40% as required for strategic customer engagements and leadership offsites

Role Overview

Boomi is seeking an experienced, visionary Director of Solution Engineering (Commercial AMER) to lead, scale, and inspire our commercial presales organization across the Americas. In this strategic leadership role, you will oversee the technical sales strategy across both net-new commercial logo acquisition and customer expansion across three segments of the business including Emerging Markets, Corporate, and Mid-Market accounts. 

You will partner closely with Sales Leadership, Product Leadership, and Global Presales Operations to drive predictable revenue growth, optimize technical win rates, and elevate Boomi’s positioning in the market. As an organizational leader, you will be responsible for operationalizing our Global Solution Engineering Guiding Principles—fostering a culture of Thought Leadership, Trusted Advisory, Operational Excellence, Global Community, and creative connection—while championing our comprehensive platform across all five "Majors": Integration (iPaaS), API Management, Data Management, AI & Intelligent Automation, and Platform Engineering.

What You'll Do

1. Leadership & Talent Strategy

• Organizational Leadership: Lead, scale, and mentor a high-performing commercial Solution Engineering team (including managers and senior individual contributors), fostering an inclusive, high-accountability environment.
• Talent Development & Succession: Implement comprehensive career progression pathways, leadership bench planning, and continuous enablement programs focused on solution design, executive consulting, and thought leadership. This will include developing a program to identify and nurture recent graduates or career changers
• Headcount & Capacity Planning: Partner with Sales Leadership and Presales Operations to forecast staffing needs, optimize SE-to-AE coverage ratios, and lead strategic recruitment of top-tier, diverse commercial presales talent.

2. Strategic Sales Execution & Executive Sponsorship

• Go-To-Market Alignment: Partner with Commercial Sales Leadership to formulate regional technical sales strategies, execute high-velocity and complex enterprise selling motions, and secure the technical win on marquee accounts.
• Executive Advisory: Act as an executive technical sponsor on Tier-1 commercial opportunities, engaging directly with client C-suite executives (CTO, CIO, Chief AI Officer) to articulate Boomi’s architectural vision and ROI.
• Enterprise Architectural Excellence: Guide the team in architecting holistic, modern enterprise solutions bridging the five majors: iPaaS, API lifecycle governance, Master Data Management (MDM), autonomous AI orchestration, and cloud platform infrastructure.

3. Operational Excellence & Process Strategy

• Prescriptive Sales Governance: Enforce and continuously optimize a structured technical engagement model, reducing average technical sales cycle length while increasing tech win rates and solution attach rates.
• Demo Automation & Asset Reuse: Drive regional adoption of modern tooling (e.g., Consensus for interactive video demos and automated evaluations; Gong for conversation intelligence and coaching) to scale technical touchpoints and maximize team leverage.
• RFP & POC Governance: Establish disciplined qualification criteria for Proof of Concepts (PoCs) and RFx engagements, ensuring resources are deployed against high-probability, high-impact pursuits.

4. Strategy, Analytics & KPIs

• Data-Driven Governance: Regularly track, analyze, and present performance analytics to senior leadership, focusing on core KPIs: Pipeline Coverage per SE, Technical Win Rate, Deal Velocity (days), Expansion Attach Rates, and Quota Attainment.
• Continuous Iteration: Identify leading indicators and operational bottlenecks to adjust regional technical strategies, shifting resource allocation to capture high-growth vertical opportunities.

5. Cross-Functional Orchestration & Voice of the Customer

• Product & Engineering Feedback Loop: Serve as the strategic bridge between the AMER commercial field and Product Management (PM) / Product Marketing (PMM), ensuring customer requirements and competitive market feedback directly influence the product roadmap.
• Post-Sale Synergy: Collaborate with Professional Services and Customer Success leadership to ensure smooth technical transitions from presales validation to customer time-to-value and long-term expansion.

The Experience You Bring

• Leadership Experience: 5+ years of direct people management experience leading high-performing software presales / Solution Engineering teams with experience in 2nd-line leadership.
• Domain & Industry Experience: 8+ years total in presales technical roles within enterprise software, cloud infrastructure, or SaaS environments (deep familiarity with iPaaS, API Management, Data Management, or AI strongly preferred).
• Deal Leadership: Proven track record of leading complex, multi-stakeholder technical sales cycles ($250K+ to $1M+ ARR deals) involving executive-level negotiations.
• Analytical & Operational Acumen: Demonstrated proficiency utilizing data, CRM platforms, and presales intelligence tools (e.g., Gong, Consensus, Salesforce) to drive capacity planning, pipeline management, and team coaching.
• Executive Presence: Exceptional communication, storytelling, and negotiation skills, capable of influencing both technical evaluation committees and C-level stakeholders.
• Education: Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or related field; equivalent professional experience or advanced degree (MBA/MS) is a plus.