Business Analyst / IT Project Manager

BRIEF DESCRIPTION

BluSky Restoration is a full-service restoration contractor specializing in restoring property damaged by fire, water, and storms. The Business Analyst / IT Project Manager leads the planning, execution, and delivery of IT projects. They partner with developers, analysts, and stakeholders to meet objectives on time and within scope. The role examines processes and analyzes data to measure business performance against expectations and turns those insights into recommendations that drive operational excellence and strategic decisions. It also produces presentations, documentation, and process diagrams for upper management. The ideal candidate is a proactive, detail-oriented critical thinker with strong quantitative and analytical problem-solving skills.

Salary Range is $75,000 -- $95,000

PRINCIPAL DUTIES & RESPONSIBILITIES

Process Improvement & Problem Solving

• Identify improvements to existing processes and establish new ones where needed
• Diagnose problems and develop practical solutions
• Implement best practices to improve project delivery efficiency
• Develop training documentation for Operations personnel

Project Management

• Define project objectives, scope, and deliverables with stakeholders
• Develop project plans covering timelines, budgets, and resource allocation
• Identify and mitigate risks, issues, and dependencies
• Lead regular status meetings and deliver timely, accurate progress reports
• Ensure deliverables are completed on time, within budget, and to quality standards
• Serve as the primary point of contact for project inquiries and escalations

Data Analysis & Insights

• Research and analyze data from multiple sources, including sales figures, job costs, and resource utilization
• Collect and analyze data to support business cases, proposed projects, and system requirements
• Ensure analyses and recommendations align with business objectives

Stakeholder Collaboration & User Support

• Partner with IT, Finance, Sales, Customer Service, and Field Managers to drive cross-functional initiatives
• Build relationships with key stakeholders to understand their needs and secure alignment and buy-in
• Intake support tickets for critical business applications and route them to the right teams

SUPERVISORY RESPONSIBILITY:

This role has no direct reports.

QUALIFICATIONS & REQUIREMENTS

• 4+ years in restoration, construction, field services, or a comparable project-driven operating environment, including direct responsibility for job production, project management, or field operations
• Demonstrated experience in managing projects with multiple stakeholders.
• Familiarity with business requirements gathering and analysis processes.
• Proven ability to manage projects within specified scope, timelines, and budget.
• Ability to translate field workflows into clear business requirements, process maps, and solution designs
• Advanced, hands-on use of PSA, Salesforce, Vista, or comparable job management, CRM, and ERP platforms
• Strong written and verbal communication with both field teams and technical teams
• Ability to drive adoption and change without direct authority

EDUCATION:

Bachelor's degree in Business, Information Technology, a related field, or equivalent experience preferred.

WORK ENVIRONMENT & PHYSICAL JOB DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.

TRAVEL:

Occasional travel. (Less than 25% of time.) Some out-of-area and overnight travel may be expected for training or meetings.

COMPENSATION:

BluSky offers a competitive base salary, a bonus plan for qualified positions, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental and vision), paid time off, disability, equipment appropriate to the position (i.e.: laptop, smart phone, etc.), and corporate apparel allowance.

BluSky also offers extended benefits such as: Employee Assistance Program, Accident & Critical Illness Coverage, Professional Development, and more.

EEOC:

BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.

It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Application Duration:

To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is 7 days. Please ensure that your application is submitted by this date for consideration.

To be considered for this position you must complete the online application by visiting our careers page at www.goblusky.com/careers.