Corporate Trainer

Position:
Corporate Trainer, Call Center

Company:
Blink Health

Location:
United States, Chesterfield, MO

Employment type:
Onsite

Short Summary:
Blink Health is a rapidly growing healthcare technology company focused on making prescriptions accessible and affordable. The Patient Services team is dedicated to providing excellent customer service and support.

Responsibilities:
- Deliver comprehensive instructor-led training programs, including onboarding and technical skills training.
- Ensure Operations teams are trained and equipped to excel.
- Maintain training records and prepare reports on training activities.
- Conduct quality assurance checks on content and monitor training effectiveness.
- Collaborate with training peers and stakeholders to ensure alignment and foster collaboration.
- Stay updated with product offerings and training techniques to enhance learner experience.

Requirement:
- Minimum 2 years of experience as a Trainer or similar role in a contact center or hub pharmacy.
- Proactive work ethic and strong facilitation skills.
- Comfortable in fast-paced environments with strong time management skills.
- Basic understanding of Learning & Development concepts.
- Strong verbal and written communication skills.
- Knowledge of the healthcare or pharmaceutical industry is a plus.

Benefits:
- Opportunity to impact customers significantly.
- Work in a rapidly growing company with a collaborative team.
- Equal opportunity employer valuing diversity.