Director, Hardware Quality Engineering

Bevi | Beverage technology

1h 31m ago

Hybrid

Full Time

Lead

United States of America

$184.6k - $228k USD/yr

Title: Director, Hardware Quality Engineering Location: Boston

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a strategic and hands-on Director, Hardware Quality Engineering to build and lead Bevi's hardware quality organization and shape the company's quality strategy across our product portfolio. This leader will develop a strong, self-sufficient team and drive the long-term roadmap for product reliability, supplier quality, and field performance, ensuring Bevi's systems deliver an exceptional customer experience and operational excellence at scale.

You'll lead and grow a team of quality engineers and technicians, including hiring into open roles, and work closely with senior leaders in Hardware Engineering, Software, Manufacturing, Supply Chain, and Operations. The ideal candidate is a builder and a coach who has a track record of growing engineers into stronger contributors and leaders, combined with deep technical expertise and the ability to influence at the executive level.

Your Day to Day

Build the team: hire into open roles, set clear roles and career paths, and create a culture of accountability, data-driven decisions, and continuous improvement
Coach and mentor quality engineers and technicians through regular feedback, stretch assignments, and hands-on guidance, so the team can own problems end to end
Set the vision and strategy for hardware quality across design, manufacturing, and field performance to support Bevi's growth and product roadmap
Partner cross-functionally with Engineering (hardware, firmware, and software), Manufacturing, and Supply Chain leadership to ensure quality and reliability are embedded early in product design and supplier selection
Partner closely with the Director of Test & Reliability so reliability findings feed directly into quality systems, supplier actions, and field improvement
Own quality deliverables at each NPI phase gate, including quality planning, first article inspection, and launch readiness
Establish and scale quality systems and processes that enable global manufacturing readiness, including supplier qualification, process capability, and failure analysis
Drive systemic root cause analysis and corrective/preventive actions (8D, RCCA) for complex product and supplier issues, including issues that cross hardware, firmware, and software, using data to guide prioritization and improvement
Oversee supplier and contract manufacturer quality performance, including audits, scorecards, and escalation management
Monitor and drive key metrics for warranty, RMA, and field performance to ensure Bevi's hardware meets and exceeds customer expectations
Represent Quality Engineering in cross-functional reviews and executive discussions, providing clear, data-backed insights and recommendations

Requirements

Passion for building world-class products and systems that delight customers and scale reliably
Proven track record of hiring, coaching, and developing quality engineers, including growing people into larger roles
Proven success leading hardware quality or reliability engineering at the Director or senior manager level in a high-growth or consumer hardware environment
Strong foundation in quality engineering principles (FMEA, GR&R, SPC, DOE, reliability growth modeling, etc.)
Demonstrated experience with electromechanical systems, consumer electronics, or commercial appliances
Experience leading supplier quality management, including audits, process validation, and NPI launch readiness
Strong communicator who can influence across functions and levels, translating complex data into business-relevant insights
10+ years in hardware quality or reliability engineering, with at least 5 years leading and developing teams
Bachelor's degree in Engineering (Mechanical, Electrical, or related field)
Ability to be in the office 3 to 5 days per week and travel up to 30% (domestic and international)

Nice to Have

Experience with connected (IoT) products where firmware and software drive field performance
Experience with fluid systems, refrigeration, or commercial beverage equipment
Experience building quality systems at a scaling company
ASQ certifications (CQE, CQA)

Compensation

Base Salary Range: $184,620 – $228,060 per year
Bonus: Eligible for the Executive Leadership Team (ELT) Bonus Program

#LI-CK1

#LI-ONSITE

Benefits:

Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
401(k) with company match
Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
Generous fully paid parental leave for both birth parents and non-birth parents
Fully employer paid disability and life insurances
Wellness and fitness reimbursements
Monthly stipends for cell phone use and commuting costs
Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
Happy hours, team-building events, bagel breakfasts, Values awards - and more.

A note on AI in our hiring process: We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.

Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition, a collaboration that aligns with our dedication to community-driven progress and the future of technology.

Accommodations:

Required Languages

🇬🇧 English