Job Summary:
Provides support for the formulation and definition of systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Responsible for the development of functional requirements, testing, training and implementation of applications.
Essential Job Functions:
- Participates in the review, analysis and documentation of business systems and user needs
- Responsible for the collection, documentation and maintenance of functional requirements and modeling
- Supports the planning and execution of functional testing
- Assists in the development and delivery of training for end users
- Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes
- Provides technical guidance concerning business implications of application development projects
- Gathers and analyzes information and supports resolutions to address application or business issues for a specific business group
- Assists in designing, planning, and coordinating work teams
- Relies on experience and judgment to plan and accomplish goals
- Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes
- Participates in software design, prototyping, and testing of new or enhanced applications
- Works with users and peers in planning, developing, implementing, and supporting new or existing applications
- Assists in training users on new or enhanced applications
Qualifications:
- Bachelor’s Degree preferred (preferably in MIS, IT, or Business)
- 2-5 years’ experience preferred. Excellent problem solving and analytical skills
- Experience writing business requirements and functional specs
- Demonstrated knowledge of SDLC. Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
- Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly. defining and documenting required business functionality as well as non-functional requirements
- Knowledge of formal methodologies for planning and executing application development, enhancement, or support
- Knowledge of tools and techniques for design, development, and support of Client/Server applications
- Ability to write business requirements and functional specifications
- Strong writing and communication skills
- Strong customer service orientation (responsive, consultative, collaborative and accurate)
- Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
- Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
- Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization
- Superior attention to detail
- Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
- Ability to work effectively as part of a team
Salary range $69,000 to $86,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base