Founding Account Manager (West Coast)

At Beam, we’re building AI that serves society.

We're a global team of ambitious, hardworking problem solvers, applying fast-moving startup energy to work that makes the world a better place. If you want to apply your talent to the biggest problems society faces, Beam is the place for you.

You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

Over 120,000 frontline workers across 400+ customers already use Beam to take notes, provide live interpretation and handle phone calls, so they can focus on the people who need them most. This is just the beginning.

About the role:

As one of Beam’s first Account Managers in the US, you’ll take the customers our sales team wins and grow them into our biggest partnerships. You’ll work closely with senior leadership while the team is still small enough that your results shape how Beam grows across the US.

Our US customers are counties and states, and you’ll be their trusted partner at the senior level. You’ll find where else Beam can help, and build the relationships that make leaders want to work with us again. You’ll have the freedom to test new approaches and the chance to become the face of Beam in the states you look after. Every account you grow puts Beam in front of more frontline workers, and gives them more time for the people who need them.

This role is fully remote, and candidates must currently live in Mountain or Pacific Time Zone. Please submit one application for the Account Manager opening that matches your current time zone.

You’ll Be:

• Owning Your Book: Managing a portfolio of around $1m to $2m, with deals typically between $100k and $150k and a growing number above $200k.

• Converting and Expanding: Converting pilots to subscriptions, then growing them into multi-team, multi-product partnerships across new service areas.

• Building Senior Relationships: Working with economic buyers, division directors and IT leaders, and turning them into champions who join us at conferences and webinars.

• Spotting Where Beam Can Do More: Getting to know each account well enough to see where we could add value before the customer asks, then building the case and the proposal.

• Running the Commercial Process: Owning contracting, procurement and legal from start to finish, with support from our bids team when an RFP comes up.

• Navigating Public Funding: Understanding how state and county budgets work so you can position Beam well within them.

• Representing Beam in Your States: Becoming a driving force behind our reputation and visibility across a number of states in the US.

• Working Closely with Colleagues: Partnering with customer success, sales and product so customers get a joined-up experience where our learnings shape what we build next.

You Have:

• A Record of Growing Accounts: 3+ years in account management or full-cycle sales, with proven success expanding customer relationships and closing large deals, ideally in B2B SaaS and with a book of a similar size.

• Senior-Level Presence: Experience selling to senior stakeholders, and the confidence to be consultative rather than scripted.

• Energy and Sharpness: You’re curious and quick, and you ask real questions that come out of the conversation, not just ones you’d planned to run through.

• A Habit of Experimenting: You test ideas, learn from what lands, and continuously iterate upon them.

• Complex Deal Experience: Comfort with long buying journeys involving procurement, legal and several decision-makers.

• Startup Pace: The drive to work at speed in an early-stage team, where you’ll help define the role as you go.

• Public Sector Curiosity (Nice to Have): Experience in government, public sector or social care is helpful but not essential. We’ll teach you the rest.

Success looks like:

• Pilots in your accounts converting to subscriptions, with ARR growing quarter-on-quarter

• Expansion into new service areas and multi-product partnerships within your accounts

• A pipeline of expansion opportunities that you’ve identified and built yourself

• Senior champions in each account who advocate for Beam and work with us as partners

• Beam’s reputation and visibility growing in your states

• Contracts, procurement and legal handled smoothly and on time

Compensation:

• Basic Salary of $80k - $130k + competitive commission

• Competitive range of perks based on geography (please see our careers page for full details)

Final compensation will be determined based on the candidate’s qualifications, skills, location and previous experience

Interview Process:

We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you.

1. A 30-minute call with a member of our talent team

2. A take-home task

3. A roleplay/presentation with members of the team

4. Individual final interviews with Beam’s CEO, Alex and CCO, Rachel

About Beam

We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by Jack&Jill as one of the world's 100 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.

Start your journey to a more impactful career today. We're excited to hear from you.

Reasonable adjustments:

Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.

We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.

If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.

Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.