Sr. Product Designer (Notifications: Outbound Collect)

About Bazaarvoice

 

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

 

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

 

Our brand promise : closing the gap between brands and consumers.

 

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

 

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

About the Team

Our team is on a mission to solve complex challenges for the millions of people we serve every day. We are looking for a talented Senior Product Designer to join our Consumer Experience team, specifically focusing on the Notifications & Outbound ecosystem. This team is the primary voice of our brand, managing the end-to-end journey of how we reach users through email, SMS, and other messaging mediums to drive critical actions like review collection.You will take a leading role in this product area, collaborating with designers, product managers, and engineers to transform outbound communication into a seamless, high-value user experience.

How you’ll make an impact: 

• Lead Outbound Strategy: Own the end-to-end design process for our notification systems, turning conceptual communication strategies into simple, elegant, and high-converting user journeys across email and mobile.

• Drive Engagement: Solve complex problems around review collection and outbound outreach, ensuring we reach the right user at the right time with the right message.. 

• Modern Tooling AI: Craft high-fidelity mockups and interactive prototypes in Figma, leveraging Generative AI to accelerate design workflows and explore personalized content at scale.

• Measure Iterate: Collaborate with cross-functional teams to guide the UX from discovery through launch, with a heavy focus on measuring design impact through conversion metrics and user sentiment.

•  InfluenceMentor: Shape high-level product ideation to ensure we are building the right things.

•  You will also mentor junior designers and champion a user-centric, data-driven culture.

The must have skills that matter:

• 7+ Years of Experience: A proven track record in product design with a portfolio that showcases expertise in visual design, interaction design, and complex problem-solving.

• B2b Saas experience .

• Outbound Expertise: Experience or strong interest in designing for off-platform experiences (Email, Push, SMS) and understanding the nuances of communication design.

• Impact-Driven Mindset: Deep knowledge of the product lifecycle with a focus on defining and tracking success metrics to prove the ROI of design interventions. 

• Technical Savvy: Proficiency in Figma and a growth mindset that embraces new technologies, including AI-assisted design and complex design systems.

• Strong Communication: A proven ability to articulate the why behind your design decisions and navigate ambiguity with optimism and humility. 

Why You’ll Love Working with Us? 

• Work with cutting-edge technology in a collaborative, global team

• Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).

• We’re Great Place to Work Certified (4 years in a row!).

• Hybrid work model (3 days in office – Prestige Tech Pacific).

Interview Process: [must use for all Engineering roles only]

• Tech Round 1: HM exploratory call

• Tech Round 2: Technical Round

• Tech round 3: Technical Round

• Hiring manager: Chat with Director

• HR Round: Chat with HR team on culture/ Behavioural
  

If this sounds like you, let’s talk

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Why join Bazaarvoice?

 

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

 

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

 

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

 

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

 

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

 

Discover Life at Bazaarvoice

Want to see our culture in action? Explore our channels to see the bigger picture and meet the teams behind the tech: Global perspective : Head over to our global Linkedin Life Page, Life at Bazaarvoice to see  what makes us tick worldwide.

Regional Teams: Visit our APAC Life Page to  see what life is like in our local offices.

Want an inside look at Bazaarvoice India? > Follow our journey and check out our team reviews on AmbitionBox

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note that a standard background verification (BGV) forms part of our selection process. This will be conducted with your consent and will strictly focus on information relevant to the role.