Senior Platform Engineer, APIs & Workflow Automation

About Bask Health

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Senior Platform Engineer, APIs & Workflow Automation to design, build, and improve the shared services, APIs, and automation infrastructure powering Bask Health's telehealth platform.

You'll work on the systems connecting patient experiences, clinical workflows, pharmacy operations, merchant tools, and external services. Your focus will be creating reliable, reusable infrastructure that makes it easier for our engineering team to build and scale products.

This is a hands-on senior engineering role for someone who enjoys working across different systems, solving complex integration challenges, and designing architecture that other engineers can build upon.

Our engineering stack includes TypeScript, Node.js, AWS, SST, and SQL databases, with technologies such as tRPC, Prisma, and Drizzle used across the platform.

You'll collaborate with product engineers, product managers, and operations teams to identify opportunities for automation, simplify complex workflows, and improve the reliability of shared infrastructure.

We're looking for someone who can independently own major technical initiatives, make sound architectural decisions, and build systems that are secure, maintainable, and scalable.

What You'll Do

• Design, develop, and maintain shared backend services and APIs used across Bask's telehealth platform.
• Build reusable infrastructure supporting patient experiences, clinical workflows, pharmacy operations, and merchant-facing applications.
• Develop scalable APIs, application services, and integration patterns using TypeScript and Node.js.
• Design and implement workflow automation that reduces manual operational work and improves system reliability.
• Build event-driven services and asynchronous processing workflows using AWS Lambda, SQS, EventBridge, and related infrastructure.
• Develop and maintain serverless applications using AWS and SST.
• Design database schemas, data models, and service interfaces for shared platform functionality.
• Build integrations connecting internal applications, external APIs, and third-party services.
• Develop reusable authentication, authorization, validation, and configuration patterns.
• Design workflows that handle retries, failures, duplicate events, and complex state transitions reliably.
• Improve API performance, system reliability, observability, and operational visibility.
• Identify opportunities to simplify backend architecture and reduce duplicated functionality across engineering teams.
• Build internal tools and automation that improve developer productivity and operational efficiency.
• Collaborate with frontend and product engineers to ensure shared APIs support application requirements.
• Work with product managers and operations teams to translate complex workflows into technical solutions.
• Establish engineering patterns and standards for API design, event processing, and shared service development.
• Lead technical design discussions and evaluate architectural tradeoffs.
• Review code, provide technical guidance, and help other engineers build reliable integrations.
• Write automated tests covering complex workflows, integrations, and failure scenarios.
• Investigate production incidents, identify root causes, and implement durable improvements.
• Improve logging, monitoring, alerting, and debugging capabilities across shared services.
• Take ownership of major platform initiatives from architecture and implementation through deployment and production support.
• Use AI-assisted development tools such as Cursor and Claude Code to accelerate development while independently validating code quality, security, and correctness.
• Help shape the long-term architecture of Bask's backend platform as the company expands its products and integrations.

Requirements

• 5+ years of professional software engineering experience, including substantial backend or platform engineering experience.
• Strong proficiency in TypeScript, JavaScript, and Node.js.
• Experience designing, building, and maintaining production backend services and APIs.
• Hands-on experience with AWS and serverless application development.
• Experience with AWS Lambda, SQS, EventBridge, or comparable cloud services.
• Strong experience with SQL databases, relational data modeling, and database schema design.
• Experience building third-party integrations, working with webhooks, and designing reliable asynchronous workflows.
• Understanding of distributed systems, event-driven architecture, message queues, and background processing.
• Experience designing reusable services, shared libraries, or backend infrastructure used by multiple applications.
• Ability to design workflows with appropriate retries, idempotency, error handling, and recovery mechanisms.
• Experience implementing authentication, authorization, API security, and secure data handling.
• Strong understanding of software testing, debugging, monitoring, and production reliability.
• Experience improving developer workflows through automation, reusable tooling, or shared engineering practices.
• Ability to independently own complex technical initiatives from design through production deployment.
• Experience making architectural decisions and evaluating technical tradeoffs.
• Familiarity with Git, code reviews, CI/CD, and modern software development practices.
• Experience collaborating across engineering teams to define technical requirements and shared platform standards.
• Ability to use AI-assisted development tools effectively while independently validating generated code for correctness, security, and maintainability.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-moving environment with significant ownership and responsibility.

Nice to Have

• Experience with SST and infrastructure-as-code tools.
• Experience with Prisma, Drizzle, or tRPC.
• Familiarity with React, Next.js, or full-stack TypeScript applications.
• Experience with multi-tenant SaaS platforms or monorepo architectures.
• Experience building workflow orchestration systems, automation engines, or reusable integration frameworks.
• Experience developing internal developer platforms, shared SDKs, or engineering productivity tools.
• Familiarity with CI/CD automation, deployment pipelines, and developer self-service tooling.
• Experience designing event-driven systems with complex state transitions and multiple external dependencies.
• Experience with observability, distributed tracing, alerting, and production incident investigation.
• Experience building healthcare, e-commerce, or subscription-based SaaS platforms.
• Familiarity with HIPAA, data privacy, or regulated software environments.
• Experience building internal tools that automate operational processes.
• Experience improving API performance, database efficiency, and system scalability.
• Experience mentoring engineers and establishing reusable engineering patterns.
• Experience using Cursor, Claude Code, or similar AI-assisted development tools in production engineering workflows.