Lead Business Analyst – Digital Products

Job Description

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as a Lead Business Analyst - Digital Products. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. You will be within our Functions Digital Channels team, where you’ll help shape the future of Colleague and Compliance technology. This is an opportunity to be at the heart of Barclays’ AI-first transformation, turning multifaceted business problems into intelligent, colleague-focused solutions that improve productivity, strengthen compliance, and deliver measurable value. You'll work across high-profile transformation programmer, partnering with senior stakeholders, product teams, engineers, and architects to influence how solutions are designed and delivered. You’ll work with emerging AI and automation technologies, rethink established ways of working and translate new ideas into solutions used across the organization. Alongside the impact you’ll make, you’ll join an environment that encourages innovation, continuous learning, and career development.

To be successful as a Lead Business Analyst - Digital Products, you should have:

• Demonstrated Business Evaluation experience delivering sophisticated, large-scale technology transformation
• Demonstrated ability to elicit, evaluate, and document requirements using techniques including workshops, journey mapping, user stories, and process modelling across technical and non-technical stakeholders
• Ability to turn colleague and business needs into clear outcomes, problem statements, functional requirements, and value hypotheses that guide solution design and prioritization
• Considerable collaboration skills, working with product owners, developers, solution architects, and other specialists to translate business goals into solutions that are feasible, secure, and aligned with enterprise architecture
• Excellent critical thinking and problem-solving skills, with the curiosity to question existing processes and identify opportunities for simplification, automation, AI, and continuous improvement

Other highly valued skills include:

• Experience defining and measuring benefits, KPIs, and business outcomes to ensure solutions deliver demonstrable value
• Experience with Agile delivery and collaboration tools such as Jira and Confluence
• Familiarity with Microsoft Copilot, generative AI, automation, or other emerging technologies

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in our Whippany, NJ office.

Minimum Salary: $115,000
Maximum Salary: $155,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.