CLM Platform Lead

Join our Baker Hughes – Digital Technology Organization

Using digital technology, we drive decarbonization and digital acceleration across the industry, achieving better outcomes, both for ourselves and our customers. We do this using innovative software to help us solve our customers toughest emission reduction challenges and make energy safer, cleaner, and more efficient for people and the planet.

Partner with the best

Serve as the Technical Advisor/Solution Architect for enterprise CLM, owning the end-to-end solution across architecture, implementation, integrations, data, AI, security, operations, and platform evolution. Define and evolve the target-state CLM architecture and roadmap, ensuring solutions are scalable, reusable, secure, supportable, and aligned with broader enterprise strategy. Lead cross-functional solutioning across Business, Legal, Data & AI, Enterprise Architecture, Security, ERP/CRM, integration teams, infrastructure, and strategic vendors.

As a CLM Platform Lead, you will be responsible for:

• Translating complex business requirements into practical end-to-end solutions, connecting CLM workflows, metadata, repositories, APIs, enterprise data, AI, and downstream processes.
• Architect and govern integrations across CLM, ERP, CRM, Data & AI platforms, middleware, and other enterprise applications, establishing clear system, data, and ownership boundaries.
• Partner closely with Data & AI teams on contract metadata, extraction, data quality, lineage, traceability, analytics, and responsible AI-enabled capabilities.
• Design for enterprise scalability and future expansion, including additional business units, regions, contract types, integrations, data volumes, users, and emerging capabilities.
• Take end-to-end technical and operational ownership across design, build, migration, SIT/UAT, deployment, stabilization, production support, upgrades, maintenance, and continuous improvement.
• Own and drive CLM migration strategy and execution, including data readiness, mapping, validation, reconciliation, cutover, and post-migration stabilization.
• Provide oversight of regular platform operations, including releases, upgrades, performance, incidents, integrations, technical debt, regression testing, and operational health.
• Lead technical/sprint execution forums, driving priorities, dependencies, decisions, issue resolution, ownership, and timely closure of actions.
• Lead resolution of complex cross-platform issues, driving root-cause analysis across CLM, APIs, integrations, data flows, infrastructure, security, and vendor components.
• Establish architecture standards, reusable patterns, technical guardrails, and governance to improve quality, scalability, maintainability, and long-term sustainability.
• Own strategic vendor coordination, challenging designs and estimates where appropriate and driving accountability for delivery, quality, support, and contractual commitments.
• Drive highly time-sensitive and cost-sensitive initiatives, proactively managing scope, dependencies, resources, risks, schedules, and financial impacts.
• Own or support budget planning, forecasts, purchase orders (POs), vendor spend, and financial tracking, ensuring appropriate cost governance and alignment to delivery priorities.
• Support leadership and executive reviews with concise updates on progress, architecture decisions, risks, financials, dependencies, trade-offs, and required decisions.
• Evaluate emerging CLM, agreement intelligence, GenAI/ML, and automation capabilities based on business value, architectural fit, security, scalability, cost, and operational sustainability.
• Identify opportunities to simplify the technology landscape, improve reuse and automation, reduce technical debt, and optimize platform and vendor costs.
• Mentor Technical Leads/Specialists and delivery teams while strengthening internal capability and reducing unnecessary dependency on external vendors.
• Maintain end-to-end accountability for the health, technical integrity, scalability, and evolution of the CLM ecosystem.

Fuel your passion

To be successful in this role you will:

• Bachelor’s Degree in Computer Science, Engineering, Information Technology, or a related STEM discipline, with approximately 15 years of relevant technology experience.
• Significant experience as a Solution Architect, Technical Advisor, or Senior Technology Leader delivering complex enterprise solutions.
• Strong enterprise CLM experience, preferably DocuSign CLM / IAM.
• Deep understanding of the end-to-end contract lifecycle, including authoring, workflows, templates, metadata, repositories, approvals, signature, amendments, renewals, obligations, integrations, and downstream consumption.
• Proven ability to architect solutions spanning CLM, ERP/CRM, Data & AI, middleware, cloud platforms, security, and enterprise integrations.
• Strong knowledge of REST APIs, JSON/XML, authentication, event/batch integration patterns, data models, transformation, lineage, traceability, and governance.
• Demonstrated experience designing for scalability, resiliency, extensibility, security, performance, maintainability, and cost efficiency.
• Experience leading complex migration, testing, deployment, stabilization, production support, and platform lifecycle activities.
• Demonstrated ability to lead cross-functional technical discussions and delivery cadences, resolving ambiguity across multiple teams and systems.
• Experience managing strategic vendors, delivery commitments, dependencies, estimates, and technical quality.
• Experience supporting budgets, POs, vendor spend, forecasting, and cost-sensitive technology initiatives.
• Ability to operate effectively in highly time-sensitive environments, balancing delivery urgency with architecture quality and long-term sustainability.
• Strong executive communication and stakeholder-management skills, with the ability to simplify complex technical and financial topics for leadership.
• Demonstrated end-to-end ownership, sound judgment, and ability to drive complex decisions and issues through closure.

Desired Qualifications:

Technical Expertise

• Deep technical and architectural knowledge of DocuSign CLM/IAM platform.
• Experience integrating CLM with ERP, Salesforce, Databricks, Informatica, Azure, and enterprise integration platforms.
• Strong understanding of contract AI, metadata extraction, agreement intelligence, analytics, and responsible AI practices.
• Experience defining CLM reference architectures, reusable patterns, metadata frameworks, integration standards, and technical guardrails.
• Strong understanding of enterprise security, SSO, IAM/RBAC, privacy, compliance, resiliency, observability, and operational controls.

Business Acumen

• Understands how CLM supports Commercial, Legal, Sales, Finance, Procurement, Operations, Data & AI, and enterprise processes.
• Thinks beyond individual requirements to understand the larger business, application, data, and technology landscape.
• Balances business value, delivery speed, scalability, cost, security, and long-term sustainability when making solution decisions.
• Anticipates future growth and designs solutions that support expansion, acquisitions, new contract types, geographies, integrations, and emerging technologies.
• Connects technical decisions to business outcomes, operational impact, cost, risk, and value realization.

Leadership

• Acts as a trusted Solution Architect and Advisor, connecting strategy, architecture, execution, operations, and commercial considerations.
• Leads cross-functional discussions across Business, Legal, Data & AI, Architecture, Security, application teams, and vendors.
• Takes end-to-end accountability from solution definition through implementation, migration, operations, maintenance, and expansion.
• Drives sprint/delivery governance, ensuring clear priorities, ownership, dependencies, decisions, and closure.
• Provides clear, decision-oriented updates for leadership reviews, surfacing risks and trade-offs early.
• Holds vendors and internal teams accountable for quality, commitments, cost, and outcomes.
• Mentors technical teams and strengthens internal capability while promoting standardization, reuse, and continuous improvement.

Personal Attributes

• Strategic, solution-oriented, self-driven, and highly accountable.
• Strong systems thinking, connecting business processes, architecture, data, AI, integrations, operations, and financial considerations.
• Comfortable operating with significant autonomy in complex, ambiguous, time-sensitive, and cost-sensitive environments.
• Strong executive presence and the ability to influence across business, technology, Data & AI, vendors, and leadership.
• Exceptional analytical, communication, negotiation, and structured problem-solving skills.
• Proactive in identifying risks, dependencies, scalability concerns, operational gaps, and expansion opportunities.
• Demonstrates persistence and ownership in driving complex cross-functional initiatives and decisions through closure.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Digital Technology Advisor - Software Architecture