Senior Technical Program Manager – Agentic AI

This is us At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job

We are looking for a Senior Technical Program Manager to lead complex enterprise AI and Agentic AI programmes for a global client.

You will be responsible for coordinating multiple workstreams, managing client and internal stakeholders, and ensuring predictable delivery across scope, budget, timelines and quality. The role combines strong programme management, technical understanding and client-facing leadership.

You will work closely with software developers, business analysts, architects, QA and security specialists, as well as Sales and Account teams, senior client stakeholders and executive leadership.

This is you

• 7+ years of experience in project, programme or delivery management within complex software, data, cloud or digital transformation environments.

• Proven experience leading complex enterprise AI, Generative AI or Agentic AI programmes with multiple stakeholders and concurrent workstreams.

• Practical understanding of the Agentic AI delivery lifecycle, including agent orchestration, tool and system integration, human-in-the-loop controls, evaluation and monitoring.

• Strong experience working with multidisciplinary technical teams including developers, BAs, architects, QA and security specialists.

• Proven track record of building trusted relationships with senior client stakeholders and acting as a reliable delivery partner.

• Strong communication, presentation and storytelling skills, with confidence presenting to senior management and C-level audiences.

• Ability to translate complex technical topics into clear business and executive-level communication.

• Strong knowledge of programme planning, risk, issue, dependency, scope, change, resource, budget and acceptance management.

• Hands-on experience with Jira, Confluence and other project planning or reporting tools.

• Experience working with Sales and Account Management teams on proposals, estimates, Statements of Work and change requests.

• Strong ownership, proactive approach and ability to keep delivery moving in ambiguous and complex environments.

• Professional fluency in English.

Nice-to-have skills:

• Experience with Microsoft Copilot Studio, Azure AI Foundry, Agent 365 or similar enterprise AI platforms.

• Experience integrating AI solutions with enterprise applications, APIs, data platforms, identity and security services.

• Knowledge of responsible AI, AI governance, security, data protection and relevant regulatory requirements.

• Consulting or professional services background.

• Experience with fixed-price or deliverable-based engagements and formal change control.

• PMP, CPMAI, PRINCE2, Agile or Scrum certification.

This is your role

• Own and maintain the integrated programme plan across multiple workstreams, including milestones, deliverables, dependencies and acceptance activities.

• Drive delivery proactively by identifying risks, removing blockers and escalating issues when required.

• Build strong relationships with client stakeholders across business, technology and executive levels.

• Act as the main coordination point between the client, Avenga leadership and multidisciplinary delivery teams.

• Prepare and present clear, decision-oriented programme reports covering progress, risks, financials and key decisions.

• Lead governance meetings, steering committees, programme reviews, workshops and executive presentations.

• Coordinate developers, business analysts, architects, QA, security specialists and workstream leads.

• Manage the delivery lifecycle of Agentic AI use cases from discovery and value definition through design, development, evaluation, pilot, release and transition to monitoring.

• Ensure requirements, acceptance criteria, deliverables and approvals are clearly defined and traceable.

• Own RAID, action, decision, dependency and change management.

• Manage programme budgets, forecasts and resource allocation together with Finance, Resource Management and Account Leadership.

• Work closely with Sales and Account teams to support new opportunities, proposals, estimates and follow-on work.

• Ensure commercial commitments are realistic and aligned with delivery capacity.

• Maintain transparent plans, documentation, reporting and delivery status using Jira, Confluence, Microsoft Project, or similar tools.

• Promote a culture of accountability, proactive communication, early escalation and continuous improvement.

What awaits you at Avenga?
At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.