Senior QA / Functional Tester – Microsoft Dynamics 365 & Digital Channels

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and UI design, managed services, product development, and software development.

This is the job

We are looking for a Senior QA / Functional Tester to join our team and work on a challenging project within the banking and financial services industry.

You will be responsible for functional testing and homologation of solutions related to Microsoft Dynamics 365 (CRM) and Digital Channels, ensuring that applications meet functional, technical, and business requirements before reaching production and end users.

The role involves test planning, execution and documentation, defect management, technical testing, UAT support, and collaboration with different stakeholders throughout the software lifecycle.

Argentina: Primarily remote, with occasional on-site activities in CABA when required.

This is you

• Proven experience in functional testing and software quality assurance.

• Experience designing, documenting and executing test cases.

• Experience with different types of testing, including unit, integration and regression testing.

• Experience performing backend/technical testing.

• Knowledge of SQL / SQL Server.

• Experience testing Web Services and APIs, using tools such as Postman and/or SoapUI.

• Experience identifying, documenting and tracking bugs and incidents.

• Familiarity with Jira, Mantis or Trello.

• Experience working with Git / Azure DevOps.

• Knowledge of Agile methodologies, particularly Scrum and Kanban.

• Ability to analyze requirements and translate them into effective test scenarios.

• Strong communication and collaboration skills.

• Ability to work independently while collaborating with technical and business teams.

Nice-to-have skills

• Experience with Microsoft Dynamics 365 / CRM.

• Experience testing digital channels, web portals or banking applications.

• Knowledge of UML.

• Experience with Teslink or similar test management tools.

• ISTQB Foundation certification or training.

• Experience supporting UAT (User Acceptance Testing).

• Experience providing Level 2 functional support.

• Experience in production releases and post-release support.

• Previous experience in banking or financial services.

This is your role

• Analyze requirements and identify the functionalities to be tested.

• Prioritize and plan testing activities.

• Design and document test plans, test cases and test matrices.

• Prepare and manage test environments and data sets.

• Execute functional, integration, regression and technical/backend tests.

• Identify, document and follow up on defects throughout each testing cycle.

• Generate testing evidence and document results.

• Analyze incidents across different environments.

• Support users during UAT, providing guidance and assistance.

• Collaborate in the validation and successful implementation of solutions in production.

• Provide functional Level 2 support for previously validated functionalities.

• Participate in project meetings and follow-up activities.

• Identify opportunities for improvement and contribute to knowledge transfer and documentation.

What awaits you at Avenga?

• The opportunity to work on a large-scale banking project involving Microsoft Dynamics 365 and digital channels.

• Collaboration with skilled professionals in a challenging technology environment.

• The opportunity to contribute directly to software quality and digital solutions used by banking customers.

• A flexible work environment with primarily remote work and occasional on-site activities when required.

• A culture that values technical excellence, collaboration, knowledge sharing and continuous improvement.

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.