HR Process Analyst (F/M/D)

We are looking for a HR Process Analyst to support HR Partners across Europe by mapping, analyzing, and transforming HR operational processes. This role will focus on strengthening process consistency, improving knowledge quality, and enhancing operational readiness, particularly in areas interacting with HR Shared Services and HR systems, while ensuring compliance and a positive employee experience.

Location: Gdańsk / Remote
Contract Type: Fixed-Term Contract (12 Months)
Language: English

Key Responsibilities

• Support HR Solutions Partners in identifying, mapping, and documenting local HR operational processes (what, when, and how).

• Work closely with HR teams to understand existing processes, local variations, and operational realities.

• Identify inefficiencies, overlaps, or risks and support HRSPs with practical, implementable recommendations.

• Organize, analyze, and integrate HR data from multiple systems and sources.

• Support collaboration with HR Shared Services by preparing clear process documentation and handover materials for ServiceNow-based service models.

• Contribute to improving the employee experience through clearer HR self-service solutions and user-friendly information.

• Support the review, improvement, and maintenance of priority HR knowledge articles.

• Create and maintain standard checklists (e.g., onboarding, offboarding, and recurring HR activities).

• Support selected operational HR topics, including:

  • HR audit preparation

  • Job description repositories

  • Bonus letter creation

• Identify opportunities for automation, standardization, and process simplification.

• Participate in HR digitalization and process transformation projects.

• Analyze data flows between HR systems and recommend improvements.

• Prepare data-driven recommendations and evaluate the effectiveness of implemented solutions.

Profile We Are Looking For

• Generalist HR knowledge with a solid understanding of HR processes and operational requirements.

• Experience or strong interest in HR operations, HR processes, or HR support functions.

• Experience working in or with an HR Shared Services environment is an advantage.

• Understanding of how global or regional HR models interact with local HR execution.

• Experience with ServiceNow and/or Workday is a strong advantage.

Skills & Ways of Working

• Strong project and process (workflow) orientation.

• Ability to document, structure, and improve HR processes.

• Analytical mindset with a focus on simplification, integration, and automation.

• Comfortable working with data, documentation, and multiple stakeholders.

• Very good command of Microsoft 365 tools (Word, Excel, PowerPoint, SharePoint).

• Pragmatic, proactive, and delivery-focused approach.

• Fluent English (written and spoken) is required.
   

What We Offer

• 12-month fixed-term contract with the opportunity to contribute to strategic HR transformation initiatives across Europe.

• Exposure to international HR processes and collaboration with diverse stakeholders.

• Opportunity to work on projects related to HR digitalization, process improvement, and employee experience.

• Dynamic and collaborative work environment with significant impact on HR operations.
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