Junior Software Developer

Automated Health Systems, a dynamic healthcare management company, is seeking a motivated Junior Software Developer to join our technology team.

This position focuses on software development, application integrations, and automated workflows supporting our contact center operations. We are looking for candidates with a solid understanding of programming concepts, strong problem-solving skills, and a willingness to learn new technologies.

Prior Genesys Cloud CX experience is not required. Training will be provided.

This is an excellent opportunity for an entry-level or early-career developer looking to expand their technical skills while working on real-world applications.

Benefits

• Health / Dental / Vision insurance

• 401(k)

• Employee Wellness Program

• Comprehensive and ongoing training

• Strong company culture with career growth opportunities

Essential Job Requirements

• Write, test, debug, and maintain software code using JavaScript, Python, C#, Java, or similar programming languages

• Assist in developing and maintaining applications, automated workflows, and system integrations

• Develop and troubleshoot REST API integrations, JSON data exchanges, and web services

• Learn to configure, customize, and support applications within Genesys Cloud CX

• Assist with the development of interactive voice response (IVR) workflows, call routing logic, and contact center automation

• Review existing code, identify errors, and implement solutions under the guidance of senior developers

• Participate in software testing, debugging, code reviews, and application deployments

• Collaborate with developers, business analysts, and operational teams to understand technical requirements

• Create and maintain technical documentation for applications, integrations, and development processes

• Follow established coding standards, security requirements, and software development best practices

• Demonstrate the ability to learn new programming tools, platforms, and technologies

Qualifications for the Position Include

• Associate's or bachelor's degree in Computer Science, Information Technology, Software Development, or a related field preferred; equivalent technical training, coding bootcamp experience, or demonstrated programming ability considered

• Working knowledge of at least one programming language, such as JavaScript, Python, C#, or Java

• Understanding of core programming concepts, including variables, functions, loops, conditional statements, and data structures

• Ability to read, understand, troubleshoot, and modify existing code

• Familiarity with REST APIs, JSON, SQL, or web development concepts preferred

• Basic understanding of software development practices, testing, and debugging

• Experience with Git or other version control tools preferred

• Strong analytical, troubleshooting, and problem-solving skills

• Excellent attention to detail and ability to follow technical instructions

• Effective communication skills and ability to work collaboratively in a team environment

• Willingness to learn Genesys Cloud CX, IVR development, call routing, and contact center technologies

No prior Genesys Cloud CX or Five9 experience is required.

Candidates may demonstrate their coding experience through previous employment, internships, coursework, technical training, or personal software development projects.

Work Environment

This position involves computer-based software development, testing, troubleshooting, and collaboration with technical and operational teams. The developer will receive training on contact center technologies and work under the guidance of experienced technical staff.

Automated Health Systems is an Equal Opportunity Employer.