Technical Writer

Title: Technical Writer

Location: Texas, USA

ASRC NetCentric is seeking a Technical Writer to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

 

Work location: Remote

 

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

The Technical Writer collects/analyzes technical information and produces clear documentation (processes, procedures, user manuals, training materials, installation guides, reports) per DHS standards/SELC.

 

 

Responsibilities:

•  

Without direct supervision, responsibility includes:

• Collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non- technical personnel
• Obtaining data from technical staff by directly interacting with them and assisting in the creation of the technical documentation when needed
• Creating processes and procedures, user manuals, training materials, installation guides, and reports
• Editing requirements functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents

 

Qualifications

Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.

Minimum of four (4) years’ experience in writing and editing technical documentation for technical systems in accordance with established writing standards.

Must be a U.

S. citizen to meet contract requirements and be able to successfully complete a government background investigation.

Ability to obtain and maintain a Public Trust or other required DHS suitability determination.

Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans.