Scrum Master/Product Manager

Title: Scrum Master/Product Manager

Location: North Carolina, USA

ASRC NetCentric is seeking a Team Coach (Scrum/Product Manager) to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

Responsibilities:

Combines agile coaching, scrum facilitation, product-management support, and delivery analysis to improve team outcomes.

Facilitate sprint planning, daily scrum, backlog refinement, reviews, retrospectives, and release planning.

Coach teams and stakeholders on agile practices, flow, metrics, estimation, and continuous improvement.

Help product owners define outcomes, prioritize backlogs, and maintain clear user stories and acceptance criteria.

Identify and remove impediments, coordinate dependencies, and escalate delivery risks and issues.

Track velocity, burn-up or burn-down, cycle time, commitments, and other delivery metrics.

Promote collaboration, accountability, transparency, and practical adoption of DHS agile guidance.

Qualifications

Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.

Minimum of 8 years of directly relevant professional experience for this position.

Must be a U.

S. citizen to meet contract requirements and be able to successfully complete a government background investigation.

Ability to obtain and maintain a Public Trust or other required DHS suitability determination.

Strong written and verbal communication skills and the ability to collaborate with Government and contractor stakeholders.

Experience working in agile delivery environments and producing clear technical or program documentation.