Ivanti HEAT SME

Title: Ivanti HEAT SME

Location: Texas, USA

ASRC NetCentric is seeking an Ivanti HEAT SME to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

Responsibilities:

Provides authoritative expertise on Ivanti HEAT configurations, workflows, data, integrations, and migration to ServiceNow.

Assess existing Ivanti HEAT architecture, configuration, business rules, workflows, forms, data, reports, and interfaces.

Map legacy capabilities and data to ServiceNow target-state requirements and migration designs.

Identify dependencies, data-quality issues, security considerations, and transition risks.

Support extraction, transformation, migration, reconciliation, and validation activities.

Advise analysts, architects, developers, testers, and stakeholders on functional equivalence and transition decisions.

Document current-state findings, migration rules, gap analyses, and knowledge-transfer materials.

Qualifications

Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.

Minimum of 11 years of directly relevant professional experience for this position

Experience working with Ivanti HEAT.

Must be a US Citizen to meet contract requirements and ability to successfully complete a government background investigation.

Ability to obtain and maintain a Public Trust or other required DHS suitability determination.

Strong written and verbal communication skills and the ability to collaborate with Government and contractor stakeholders.

Experience working in agile delivery environments and producing clear technical or program documentation.