Product Manager

Location: Remote

Department: Studio Digital Consumer Product

Schedule: Full-time, Days

Salary: $105,830.21 to 147,521.09 per year

Eligible for an annual bonus incentive

#LI-Remote

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

• Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals.
• Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints.
• Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments.
• Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners.
• Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

• Minimum of 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment.
• Epic MyChart Certification or documented Proficiency.
• Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

• Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals.
• Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints.
• Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments.
• Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners.
• Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.