Facility Supervisor

ARRISE | Operations | iGaming

On-site

Full Time

Serbia, Belgrade

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

We’re more than a company - we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products - we build opportunities, invest in our people, and foster growth at every level.

We are looking for a proactive and highly organized Facility Supervisor to take ownership of the day-to-day operation, maintenance, and improvement of our facilities.

This is a broad operational role combining facility management, property and housing management, vendor coordination, procurement, and cost control. You will work closely with Operations, HR, and leadership to ensure our employees have a safe, functional, and well-maintained working environment.

The ideal candidate is someone who enjoys taking ownership, solving problems, managing multiple priorities, and building efficient processes.

Responsibilities:

Facility Operations & Maintenance: Ensure the continuous and optimal operation of studios, servers, and infrastructure systems (HVAC, plumbing, etc.) while supervising repairs, renovations, and preventive maintenance.
Team and Vendor Management: Coordinate maintenance teams, reception, cleaning staff, and external vendors to ensure high-quality services, timely interventions, and smooth operations.
Documentation & Compliance: Maintain accurate records, centralize executed contracts, verify supplier invoices, and ensure adherence to company policies and procedures.
Relocation & Housing Management: Oversee employee relocation processes, identify and evaluate rental properties, negotiate contracts, and ensure monthly inspections, maintenance, and payment management.
Resource & Cost Management: Procure, maintain, and replace office equipment, furniture, and materials while monitoring expenses and developing cost optimization proposals.
Policy Development & Communication: Support the creation and implementation of Facilities Management policies and procedures to improve operational efficiency and compliance.
Operational Support: Collaborate closely with Operations, HR, and leadership teams, providing training to new employees and resolving facility-related issues to maintain a functional work environment.

Candidate Requirements:

2+ years of experience in facilities management, property management, real estate, or a similar operational role.
Strong understanding of property and facility management principles.
Experience managing vendors, suppliers, contractors, and service providers.
Strong negotiation, organizational, and problem-solving skills.
Ability to manage multiple priorities and respond effectively in a fast-paced environment.
Strong attention to detail and a practical, solutions-oriented mindset.
Ability to lead and coordinate teams effectively.
Advanced English, both written and spoken.
Proficiency in MS Office, particularly Excel and Word.
High school diploma required; a bachelor’s degree in a relevant field is an advantage.

Benefits:

Competitive salary.
Private health insurance from day one.
FitPass membership for sports activities and discounts at popular brands after 3 months.
An exceptional studio space in a modern office building in New Belgrade.
Free daily lunch at the office.
International work environment.
Opportunities for advancement to higher positions in an online casino.
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Required Skills

exceloffice365negotiationmicrosoft_word

Required Languages

🇬🇧 English

Relocation support available

Key competency: Operations