11d 11h ago
Customer Experience Associate
Army & Air Force Exchange Service·General Customer Support · Retail
🏢Hybrid
|Ramstein, Germany$15 - $17 USD/hr
customer_servicesales_skills
Customer Experience Associate
Army & Air Force Exchange Service | General Customer Support | Retail
Hybrid
Part Time
Germany, Ramstein
$15 - $17 USD/hr
Source not independently verified
Confirm the company and recruiter through an official company domain before applying. Never pay money, share one-time codes, sign out of your Apple or Google account, install apps or configuration profiles, or run code from a repository sent by a recruiter.
Position:
Customer Experience Associate
Company:
Army & Air Force Exchange Service
Compensation:
$15-$17/hr
Location:
Germany, Ramstein
Employment type:
Part Time
Work Arrangement:
Onsite
Short Summary:
Responsible for driving the customer experience through proactive and customer-focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.
Responsibilities:
- Provides high level of customer satisfaction through excellent service.
- Greets each customer, assesses their needs, suggests options, and provides resolution.
- Creates a welcoming environment and builds trust with customers.
- Provides product knowledge and superior sales skills.
- Assists customers with price changes, special orders, and military uniform requirements.
- Operates a cash register and conducts sales transactions accurately.
- Ensures compliance with safety and security regulations.
- Practices loss prevention procedures.
- Performs other duties as assigned.
Requirement:
- Completion of high school or equivalent.
- Retail experience preferred.
- Demonstrated willingness and potential for additional responsibility.
- Must be authorized to earn U.S. dollars in Germany.
Benefits:
- Retail and services provider for the U.S. military community.
- Year founded: 1895.
- Employees: 35,000.
Customer Experience Associate
Company:
Army & Air Force Exchange Service
Compensation:
$15-$17/hr
Location:
Germany, Ramstein
Employment type:
Part Time
Work Arrangement:
Onsite
Short Summary:
Responsible for driving the customer experience through proactive and customer-focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.
Responsibilities:
- Provides high level of customer satisfaction through excellent service.
- Greets each customer, assesses their needs, suggests options, and provides resolution.
- Creates a welcoming environment and builds trust with customers.
- Provides product knowledge and superior sales skills.
- Assists customers with price changes, special orders, and military uniform requirements.
- Operates a cash register and conducts sales transactions accurately.
- Ensures compliance with safety and security regulations.
- Practices loss prevention procedures.
- Performs other duties as assigned.
Requirement:
- Completion of high school or equivalent.
- Retail experience preferred.
- Demonstrated willingness and potential for additional responsibility.
- Must be authorized to earn U.S. dollars in Germany.
Benefits:
- Retail and services provider for the U.S. military community.
- Year founded: 1895.
- Employees: 35,000.
Required Skills
customer_servicesales_skills
Required Languages
🇬🇧 English
Key competency: General Customer Support