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17h 46m ago

Commercial Director

Aristocrat·Sales/Customer Success/Key Account Management · Gaming and entertainment technology
📡Remote In-Country
|Aguascalientes, Mexico
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Commercial Director

Aristocrat | Sales/Customer Success/Key Account Management | Gaming and entertainment technology
Remote In-Country
Full Time
Mexico, Aguascalientes
Join a foremost global leader in gaming and entertainment technology during a key growth period. Aristocrat is a global success, active in over 90 countries via Aristocrat Gaming, Product Madness, and Aristocrat Interactive. Our Interactive business is growing strongly, with a clear focus on expanding in regulated online gaming markets internationally. Aristocrat is investing in the upcoming phase of growth and market influence. This role presents an outstanding opportunity to help develop the future of Aristocrat Interactive's regulated gaming expansion. The Commercial Director Latin America & South Africa will provide focused commercial leadership for Aristocrat Interactive's growth. This role covers two key markets: Latin America and South Africa. This role is responsible for building and growing operator relationships, boosting commercial performance, supporting market entry and expansion initiatives, and ensuring strong collaboration across Product, Marketing, Legal, Compliance, Content, and Operations teams. You will manage end-to-end commercial results across the region, helping Aristocrat Interactive scale responsibly while adapting global standards to local market demands, regulatory rules, and operator priorities. Working with some of the largest operators and most respected gaming brands in Latin America and South Africa, you will develop executive relationships, shape commercial strategy, identify new growth prospects, and play a crucial part in one of Aristocrat Interactive’s most exciting regional growth stories. What You'll Do Develop and sustain strategic operator connections across regions including Latin America and South Africa. Build and complete tailored commercial strategies for each region, aligned to regional market dynamics, operator priorities, regulatory requirements, and growth targets. Foster account growth by identifying upsell, cross-sell, and fresh market opportunities throughout the region. Develop and deliver tailored strategic proposals, leading the full commercial lifecycle. Achieve revenue targets and deliver accurate forecasting and pipeline management. Conduct regular tracking, reporting, and analysis of important metrics. Lead Quarterly Business Reviews and planning sessions with customers. Collaborate with internal teams to ensure delivery against agreed benchmarks. Deliver top-tier content launch initiatives to drive market share expansion across the Latin American region and South African markets. Partner with various departments to align customer needs with our capabilities. Coordinate issue resolution and ensure seamless operational performance. Identify and coordinate customer training requirements to improve product adoption. Represent Aristocrat Interactive at key sector gatherings as a leader with a perspective. What We're Looking For Proven experience in a senior commercial role within iGaming, Betting, or Gaming, ideally with exposure to Latin America and/or South Africa. Proven track record managing Tier-1 global operator relationships. Extensive knowledge of regulated and emerging iGaming markets, including local operator requirements, market trends, and regulatory factors. Experience in leading and developing commercial talent. Excellent collaborator management, negotiation, and presentation skills. Strong personal network of Operators and Suppliers within the iGaming industry. Proficient in spoken and written English and Spanish; Brazilian Portuguese is strongly desired. Frequent travel to connect with customers and participate in important industry events will be encouraged. Familiarity with CRM and sales tools (e.g., Salesforce, HubSpot) is desirable. Aristocrat Interactive is Aristocrat's regulated online Real Money Gaming (RMG) business and was formed in 2024 with the combination of Anaxi and NeoGames. The business shows dedication to responsible gameplay by delivering land-based gaming systems, media, and technical solutions for online RMG. It offers a complete service package with content, proprietary technology platforms, and beneficial services for iLottery, iGaming, Online Sports Betting (OSB), and Customer Experience Solutions (CXS). Company Summary Aristocrat Interactive   Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX: ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). About Aristocrat Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play. Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations Up to 50% Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery. Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day. Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play! Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law. If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com. At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe. Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community. You can read more about our progress here: https://www.aristocrat.com/sustainability/

Required Skills

crmhubspotnegotiationsalesforce

Required Languages

🇬🇧 English, 🇪🇸 Spanish

Key competency: Sales/Customer Success/Key Account Management
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