Senior Engineering Program Manager, Lead , Service Special Projects - Jobs - Careers at Apple
- 15+ years of experience developing program plans and managing complex, cross-functional engineering programs in a technical product environment, with at least 3+ years in a lead or principal-level capacity.
- 5+ years leading AI-first programs end to end — programs where the core product value is delivered by machine-learning or large-language-model systems, and where planning, scoping, and quality bars are inseparable from model behavior and evaluation.
- Demonstrated experience running programs that span multiple engineering disciplines — client, services, data, applied ML, platform, and tooling — end to end.
- Strong technical depth: able to read engineering design documents, follow architectural discussions across several disciplines, and independently reason about trade-offs, dependencies, and risk.
- Working literacy with the modern AI stack — model training and evaluation lifecycles, offline vs. online metrics, data pipelines feeding models, latency/cost trade-offs, and the difference between a research result and a production-ready capability.
- Exceptional written and verbal communication skills, including a track record of writing crisp executive updates and delivering technical narratives to senior leadership.
- BS in Computer Science, Engineering, or a related technical field, or equivalent experience. Advanced degree preferred.
- Building and owning a credible plan of record — roadmap, milestones, dependencies, critical path — for programs with dozens of engineers and multiple partner teams.
- Landing AI/ML capabilities in production — moving a system from research prototype through evaluation, hardening, and launch, with explicit quality bars and rollback criteria.
- Identifying risks early, developing mitigation strategies, and driving conflict resolution across senior technical stakeholders.
- Navigating ambiguity — creating clarity when scope, requirements, and priorities are still forming.
- Tracking many parallel workstreams in real time without losing the thread on any of them.
- Influencing and aligning teams without direct authority — including senior engineers, architects, applied researchers, and cross-functional leaders.
- Establishing durable operating rhythms — planning cycles, review cadences, escalation paths, post-mortems — that scale with the program.
- Presenting technical status, trade-offs, and recommendations to executive audiences with precision and honesty.
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🇬🇧 English