Product Manager, Claude Marketplace

Anthropic | Artificial intelligence

1h 16m ago

Hybrid

Full Time

Canada, United States of America

$305k - $385k USD/yr

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The vision for Claude Marketplace is to create an ecosystem flywheel, connecting builders and buyers. For partners this drives stickier relationships, higher SOW, and Pillar 3 growth. For customers, this drives activation, retention, and confidence in bigger commits. When successful, Marketplace will be a part of every customer conversation, embedded in every commit, and a one-stop discovery surface for everything customers need to extend and deploy Claude.

We're hiring a Product Manager to own the Marketplace as a product, for the partners who sell on it and the customers who buy through it. You'll work closely with the Marketplace team, which owns the partner and customer relationships as well as the commercial motion, and build on systems owned by other product and engineering teams. You'll have a lot of room to define and build the experience fitting for an AI native world.

Key responsibilities

Own the Marketplace product end to end for partners and customers, from onboarding and listing through purchase and billing
Design the commercial workflows behind the Marketplace from first principles, so they scale and meet partners' and customers' finance, audit and compliance requirements
Shape the business strategy and commercial incentives with Business Development, Finance and Legal, and build them into the product
Be the product voice partners hear from, and turn signals from partners, customers and the field into a roadmap
Define the Marketplace's success metrics and how they're measured

Minimum qualifications

Have owned a product end to end, including the operational workflows behind it, and were the person accountable for its outcomes
Have built with or shipped on top of large language models, and have used them to make a product experience better
Have led cross-functional work where most of the teams you depended on didn't report to you, and earned their trust quickly
Can present to executives at partner companies and represent Anthropic well in front of them
Write clearly enough that an engineer, an executive and an external partner can each see the tradeoff you're making
Care about Anthropic's mission, and specifically about building an ecosystem where the companies that build on Claude grow along with it

Preferred qualifications

8+ years of product management experience
Played an active role in a marketplace, app store or partner ecosystem, on either the platform or the partner side
Taken a product from zero to one, where the users, the product and the economics all had to be worked out at once
Go-to-market instincts: how co-sell motions, partner programs and platform economics work in enterprise software
Experience/familiarity with high growth AI native companies, including their business models and growth vectors

Location

San Francisco, New York City or Seattle.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$305,000—$385,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Required Languages

🇬🇧 English