Technical Program Manager, Mission Operations

Title: Technical Program Manager, Mission Operations Location: Quincy, Massachusetts, United States

ABOUT THE TEAM

The Copperhead team is responsible for the product development of high speed small diameter undersea autunomous vehicles to support across critical commercial and defense mission sets. You'll operate in a fast-paced environment where small empowered teams move with urgency to deliver cutting-edge maritime capabilities from concept to deployment in months, not years. We bias toward action, embrace ambiguity, and expect technical program managers to drive execution with minimal bureaucracy — because the mission and the warfighter can't wait.

ABOUT THE JOB

We are in search of our next Technical Program Manager, Mission Operations. This Mission Operations (MOps) TPM is responsible for managing the execution, growth, and success of our customer facing deployments. Working across program, engineering, logistics and support system teams, our Mission Operations TPM will be the key interface for customer relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by- side with customers and deployment site teams to understand their specific problem sets and then shape Anduril's deployment strategy alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations TPM's naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for customer and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

WHAT YOU'LL DO

• Stakeholder Engagement: Build and maintain relationships with internal stakeholders, external clients, and industry partners to gather insights, align objectives, and secure buy-in for strategic initiatives. Act as the primary technical liaison for the client, partnering with the account lead to advocate for their needs within the engineering organization and ensuring their feedback directly influences the requirements generation process. Coordinate the intersection between engineering, logistics and external client sites to ensure successful deployment of vehicle and support equipment for critical customer facing demonstrations.
• Technical Ownership: Drive technical outcomes through meticulous understanding of system performance, managing incident response and after-action, using metrics to derive insights into areas for improvement, quantifying the improvements made through investment in those areas, and maintaining a clear understanding of the state of the system that can be communicated to the customer.
• Strategic Deployment and Execution: Translate strategic business goals into actionable project plans, setting clear milestones, and driving initiatives from conception through to successful completion, ensuring they deliver intended outcomes and add value to the business. Oversee to deployment of system hardware to customer sites.
• Execute Autonomously: Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Become a trusted partner to Anduril’s engineers.
• Enable Cross Team Collaboration: Manage, unblock, and accelerate cross-team projects spanning multiple teams and initiatives. Collaborate closely with other partner teams, such as hardware, product, and test operations as needed.
• Regular travel to support customer sites, ranges, and fleet locations (including OCONUS/shipboard) approximately 20%-50% of the time.

REQUIRED QUALIFICATIONS

• 8+ years of robotics and/or complex system experience, specifically in technical project management and/or systems engineering, or related project management and/or systems engineering experience in a relevant industry.
• Bachelor of Science degree in Systems Engineering or related field and a passion for hardware development.
• Hands on experience working with AUV’s and their deployment/operational use in applicable environments.
• Must be able to translate system test, integration and troubleshooting.
• Understanding of government contract structure and reporting.
• Extremely organized and detail oriented.
• Exceptional communication skills.
• Eligible to obtain and maintain an active U.S. Top Secret security clearance.

PREFERRED QUALIFICATIONS

• Mission-first mindset: urgency matters, good enough today beats perfect next quarter.
• Experience interfacing with DoD/USN customers.
• Experience leading or executing product development of any type of system from TRL 3-8.
• Currently possesses and is able to maintain an active U.S. Top Secret security clearance.