On-site IT Support Technician - Courbevoie, Paris

👀 Are you looking for a new professional challenge as an On-site IT Support Technician?

We have an exciting opportunity for you! 🚀

About Us

At ALTIA, we are a team of over 4,000 professionals across more than 25 locations in 9 countries. We design and develop innovative digital solutions for more than 1,000 organisations driving change.

🌍 Our purpose: to grow by helping others grow, in a sustainable and lasting way.

💡 Our values: commitment, closeness, innovation, and collaboration guide us every step of the way.

Find out more 👉

What Are We Looking For?

We are looking for an On-site IT Support Technician to join an international IT services project based in Courbevoie, Paris, France.

You will be responsible for providing high-quality, on-site technical support within a corporate Digital Workplace environment, combining day-to-day assistance for employees with dedicated, personalised support for VIP users and senior executives.

The MUST-HAVES for This Challenge ✅

• 3–5 years of professional experience in on-site IT support or end-user technical support within corporate environments.
• Native-level French (C2), both spoken and written.
• Intermediate English (B1–B2), both spoken and written.
• Strong hands-on experience supporting Windows 11 and macOS environments.
• Good knowledge of Android and iOS devices, including configuration and troubleshooting.
• Practical experience with Microsoft Teams Rooms and meeting room technology.
• Solid troubleshooting skills across hardware, software, networking, and workplace technologies.
• Experience using ITSM tools and ticket management systems, including incident tracking, escalation, and resolution.

Nice to Have ⭐

• Previous experience providing VIP / Executive IT support, particularly to senior management or C-level executives.
• Familiarity with ITIL methodologies and IT service management best practices.
• Experience supporting high-priority incidents and business-critical meetings.
• Proven ability to handle confidential information with discretion and professionalism.

What Do We Offer?

• Availability to work fully on-site in Courbevoie, Paris, France.
• The opportunity to join an international IT services project in Courbevoie, Paris.

We want to hear from you! Apply for the position or contact us directly, and we will be happy to tell you more about this opportunity.

This job advertisement has been drafted in accordance with the principles of impartiality and non-discrimination on the grounds of gender, race, ideology, or any other reason. Particular attention has been paid to compliance with current legislation on gender equality between women and men (Royal Decree-Law 6/2019).