Lab IT Engineer

Title: Lab IT Engineer Location: Cambridge, Massachusetts, United States

We are seeking a highly motivated Lab Engineer to support pharmaceutical R&D laboratory operations. The ideal candidate should have strong experience with laboratory computer systems, LIMS configuration, and computerized system validation in a fast-paced environment.

Key Responsibilities:

• Configure and support Laboratory Information Management Systems (LIMS).
• Manage data transfers and possess a good understanding of Laboratory Information Systems (LIS).
• Join laboratory computers to the domain and maintain knowledge of Active Directory (AD) groups and permissions.
• Maintain and update inventory records for laboratory equipment and computer systems.
• Administer user accounts and access management.
• Perform software upgrades, testing, and troubleshooting activities.
• Coordinate with equipment and software vendors for installation, maintenance, and issue resolution.
• Ensure compliance with ALCOA principles and support computerized system validation activities.
• Review equipment user manuals and prepare computer systems according to vendor specifications and requirements.
• Maintain documentation and support regulatory and quality requirements.
• Utilize ServiceNow for ticket management and support activities (preferred).

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or similar field required.
• Hands-on experience supporting laboratory and computerized systems in a Vaccines R&D environment.
• Direct experience with LIMS configuration, LIS concepts, Active Directory, user management, and system administration.
• Knowledge of computerized system validation (CSV), ALCOA principles, and GxP requirements.
• Experience with software installation, upgrades, testing, and vendor coordination.
• Ability to read and interpret equipment manuals and configure systems accordingly.
• Strong communication skills and the ability to work effectively as part of a team.
• ServiceNow experience is a plus.

Work Environment:

• This is a fully onsite position; remote work is not available.
• Candidates must be willing to travel between multiple sites as needed in Cambridge
• Parking is currently available at one location only and is not guaranteed as a permanent benefit for contingent staff. Two sites do not offer parking.
• The client environment is fast-paced, with a continuous workload requiring flexibility, mobility, and a proactive approach to supporting laboratory operations.
• Candidates should be comfortable moving around the facility and responding to changing priorities.

Salary: $90,000 - $110,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.