Conversions and Migration Associate

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Position Overview

We're looking for a Conversions and Migration Associate to join our Brokerage Operations team. This role owns the operational execution of partner account conversions and migrations — a recurring, business-critical function that directly enables partner launches, account growth, and AUM movement.

You will manage the partner experience and execution of inbound assets from one clearing broker to Alpaca for our newly onboarded Broker API partners. 

The ideal candidate has hands-on experience in broker-dealer operations with a focus on account transfers, file-based migrations, and exception resolution. You are detail-oriented, comfortable working under time pressure during conversion windows, and able to coordinate across many stakeholders while maintaining clear status reporting and documentation. This is a remote role in a dynamic, fast-paced environment.

Key Responsibilities

Partner Management

• Serve as a key operational point of contact for Alpaca’s Broker API partners to facilitate and manage the inbound asset migration process
• Project manage the asset migration lifecycle from beginning to end
• Build strong relationships with partner firms to ensure smooth day-to-day operations and issue resolution.
  

Conversion & Integration Management

• Lead onboarding and conversion of introducing brokers and RIAs from other clearing or custodial firms.
• Coordinate operational setup, documentation, and system integration for new partner firms.
• Develop and maintain repeatable playbooks and documentation for conversion and integration processes.
• Partner with compliance, product, and engineering teams to identify and resolve conversion gaps or issues.
• Reconcile migrated assets and ensure accuracy 

Qualifications

Required

• 3–5 years of experience in brokerage operations, clearing, or account transfer operations.
• Hands-on experience with account transfers (ACATS), DTC settlements, and broker-dealer back-office workflows.
• Experience building, validating, or reconciling conversion/migration files 
• Strong attention to detail and comfort working with large datasets in Excel or Google Sheets.
• Ability to manage multiple deliverables under deadline pressure, including weekend and off-hours conversion windows.
• Clear written and verbal communication; able to coordinate across technical and non-technical stakeholders.
• FINRA SIE required; Series 7 or ability to obtain within 180 days of employment.

Preferred

• Direct experience supporting broker-dealer or RIA conversions from other clearing or custodial firms.
• Familiarity with ACATS lifecycle, DTC deliveries, SPOs, journals, and ledger uploads.
• Experience with fractional shares, cost-basis/tax-lot transfers, and residual account handling.
• Exposure to clearing firm platforms (e.g., Pershing, Apex, NFS, DriveWealth) or similar custodial environments.
• Working knowledge of FINRA/SEC requirements related to account transfers and customer asset protection.
• Experience coordinating with external partners and contra firms during high-volume migration events.
• Comfort reading SQL queries or working with engineering teams on data validation (not required to write production code).

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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