20d 20h ago
Workforce Real-Time Associate
Alorica·Customer Service
📡Remote In-Country
|Makati City, PhilippinesWorkforce Real-Time Associate
Alorica | Customer Service
2 weeks agoRemote In-Country
Full Time
Philippines, Makati City
Position:
Workforce Real-Time Associate
Company:
Alorica
Location:
Philippines, Makati City
Employment type:
Full time
Work Arrangement:
Night shift
Short Summary:
At Alorica, we aim to make lives better through exceptional customer service. We are a global leader in customer experience, dedicated to creating great interactions and supporting our employees and communities.
Responsibilities:
- Support operations by monitoring real-time performance metrics.
- Ensure service level agreements are met.
- Communicate with team members to optimize workforce management.
Requirement:
- Associate Degree required.
Benefits:
- A rewarding career path in a supportive work environment.
- Opportunities for community involvement.
- A culture that values doing the right thing and taking care of one another.
Workforce Real-Time Associate
Company:
Alorica
Location:
Philippines, Makati City
Employment type:
Full time
Work Arrangement:
Night shift
Short Summary:
At Alorica, we aim to make lives better through exceptional customer service. We are a global leader in customer experience, dedicated to creating great interactions and supporting our employees and communities.
Responsibilities:
- Support operations by monitoring real-time performance metrics.
- Ensure service level agreements are met.
- Communicate with team members to optimize workforce management.
Requirement:
- Associate Degree required.
Benefits:
- A rewarding career path in a supportive work environment.
- Opportunities for community involvement.
- A culture that values doing the right thing and taking care of one another.
Required Languages
🇬🇧 English