Business Process Consultant

As a Business Process Consultant, you’ll lead enterprise-level analysis and design sessions to define future-state business processes that deliver operational efficiency and client success. You’ll partner with technical and functional experts to ensure solutions are holistic, scalable, and aligned with client goals.

Key Responsibilities

• Lead complex enterprise analysis sessions to gather requirements and design future-state processes.
• Recommend best practices and process efficiencies leveraging technology and market trends.
• Liaise across project teams to ensure solutions meet all workstream requirements.
• Advise on options, risks, and cost-benefit impacts for alternative solutions.
• Ensure accurate configuration and lead end-to-end testing, including Client User Testing.
• Document and track test results, resolving issues promptly.
• Draft and own all process documentation and change management materials.
• Identify and deploy process improvement strategies to enhance implementation methodology.
• Capture and share implementation best practices across QWA.

What We’re Looking For

To thrive in our Talent Pool and in a future Business Process Consultant role you’ll bring:

Strategic & Analytical Thinking

• Ability to analyze complex business challenges and design efficient processes.
• Comfort with evaluating risks, costs, and benefits of alternative solutions.

Process & Technology Expertise

• Familiarity with configuration testing and change management principles.
• Understanding of enterprise-level workflows and system priorities.

Collaborative & Client-Focused

• Ability to partner with cross-functional teams and build consensus.
• Skilled at translating business needs into actionable solutions.

Continuous Improvement Mindset

• Eagerness to identify best practices and drive process enhancements.

• Four or more (4+) years of industry experience within a client program or MSP
• Two to Four (2-4) years of VMS experience
• Four or more (4+) years of implementation or project experience preferred
• Bachelor’s Degree or equivalent experience

Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

Per Pay Transparency Acts: The range for this position is  $60-75/hour

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.