Forward Deployed Engineer (FDE)

Title: Forward Deployed Engineer (FDE)

Location: GB / IE / CA / US / Remote (GB; IE; CA; US)

### **You’re customer-obsessed:** You want to live close to real users and real problems. You get energy from turning “this is painful” into “this is fixed.”

• **You’re a builder who ships:** You don’t just advise or prototype. You deliver working solutions that run in production.
• **You thrive in ambiguity:** Early-stage means unclear requirements, moving targets, and learning as we go. You can still make progress fast.
• **You’re relentlessly pragmatic:** You’ll make smart tradeoffs to get value out quickly, then iterate once we know what matters.
• **You’re technical and versatile:** You can jump across codebases, APIs, data, infra, and integrations. Whatever the bottleneck is, you go there.
• **You communicate clearly:** You can translate between customer context and engineering reality without losing nuance (or patience).
• **You’re efficiency-obsessed:** You automate repetitive work, reduce manual steps, and shorten time-to-value for customers.
• **You use AI as leverage:** You use AI tools to speed up debugging, integration work, scripting, docs, and iteration—while owning correctness and security.

### What the job involves

• **Work directly with customers:** Understand their workflows, constraints, and goals. Help them succeed with Alguna, fast.
• **Build forward-deployed solutions:** Ship integrations, custom workflows, data pipelines, and product extensions that unlock customer value.
• **Close the loop back into the product:** Turn repeated customer needs into scalable product improvements and reusable patterns.
• **Be reactive (in a good way):** When something breaks or a customer is blocked, you jump in, triage, fix, and communicate clearly.
• **Own implementations end-to-end (the fun kind):** From “wait, what do you actually need?” → design → build → deploy → monitor → iterate. If it’s flaky at 2am, you’ll care.
• **Create paved paths:** Build templates, tooling, docs, and automation so the next customer goes live faster than the last.
• **Partner cross-functionally:** Work tightly with engineering, product, and customer success to prioritize, scope, and ship.

### What success looks like

• Customers get to value quickly and stick around because things just work
• Repeated customer work turns into reusable, scalable product capabilities
• The team gets faster over time because you remove friction and build “paved roads”
• You reliably take messy real-world problems and turn them into shipped outcomes