Sr. Software Engineer

Title: Sr. Software Engineer Location: Remote, United States or Austin, Texas HQ

Do work that matters. 

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.     

Our core values drive us in our important mission of keeping people safe & informed:  

• We’re humans not robots 
• Customers always come first 
• We work better together 
• Simplicity is our strength 
• Our reputation is priceless 
• Hard work pays off 

As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products.  

Who you are:  

You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React. You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity.  

What you get to do every day:  

• Build and ship features for the AI Assistant and Orchestration products — agents, tools, and the approval steps that gate them 
• Add eval cases for the AI behavior you build, so prompt and model changes that degrade quality are caught before release 
• Learn the AlertMedia platform and tools, and its uses for our customers  
• Work with Python, Django, Next.js, React, Node and other web technologies  
• Use AI-enabled tools such as Claude, Codex, and other emerging platforms to support development, problem-solving, documentation, and productivity  
• Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack  
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line  
• Use strong verbal and written communication skills in collaboration with other engineering and product teams  
• Contribute to AlertMedia’s culture, values and vision for the future  

What you bring to the role:  

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred  
• 6+ years of experience building scalable web applications, Python/Django/React/Node tech stack preferred 
• Hands-on experience shipping LLM-powered features — agents, tool/function calling, MCP or similar integrations, retrieval, prompt and model evaluation  
• Familiar with agentic design patterns and frameworks (Strands, AutoGen, LangChain, etc.) 
• Experience with Amazon Web Services (or other cloud services) is required  
• PostgreSQL, Redis, and other storage technologies experience required  
• You have an established practice of writing unit and integration tests  
• Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle  
• Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application  
• Experience troubleshooting and remediating production issues when they arise 
• Strong organizational skills and ability to manage working on multiple projects in parallel  
• The ability and desire to work in a fast-paced challenging environment  
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment  
• Strong English proficiency (written and oral) is required   

Location: This is a remote, U.S.-based position. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming

Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.

Why you’ll love working at AlertMedia:  

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.

• Competitive base salary + Company-wide bonus program 
• Generous and flexible time off and parental leave policies 
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! 
• 401K with generous company match 
• Amazing rewards and incentives – we love celebrating each other! 
• Commitment to community service with opportunities to give back  
• A Best Places to Work company 10 years in a row and numerous other awards 
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails 
• Ongoing career development opportunities through our Learning & Development team  
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia:  

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.  We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.  Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition. 

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.   

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.    

Come join us in our mission to save lives and minimize loss through effective communication.    

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy –