Telecom MSP Project Manager – Remote

We are seeking experienced Project Managers at both the mid-level and senior level to lead the delivery of complex telecommunications and managed services projects. This role is ideal for professionals with telecom industry experience and a proven track record of managing infrastructure initiatives in a fast-paced, results-driven environment.

Project Managers will oversee end-to-end project delivery, manage cross-functional teams, coordinate with carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards. Senior Project Managers take on larger, more complex initiatives, own strategic carrier and executive relationships, and mentor other project managers.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Coordinate with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to expedite circuit ordering and resolve issues.
• Manage these relationships strategically, negotiate terms, and handle escalations.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Serve as primary point of contact for customer communications, providing updates and managing stakeholder expectations.
• Communicate and manage expectations at the C-level.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.
• Mentor and coach project managers to develop their skills and advance their careers.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.

• Experience

• Project Manager (Mid-Level): 1–3 years of experience in project management, project coordination, or operations roles within telecommunications or managed services.
• Senior Project Manager: 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.

All levels:

• Experience with telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments. Senior PM: demonstrated expertise managing large-scale projects.
• Experience coordinating with carriers on circuit ordering, provisioning, and service implementations. Senior PM: extensive experience with major carriers and complex implementations.
• Ability to manage project budgets, resources, and timelines. Senior PM: for multi-million dollar initiatives.
• Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
• Proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms. Senior PM: advanced proficiency.
• Strong leadership skills, with the ability to direct cross-functional teams. Senior PM: experience mentoring others.
• Strong stakeholder management skills. Senior PM: experience communicating at the executive and C-level.
• Excellent organizational skills and attention to detail in complex environments. Senior PM: strategic thinking.
• Superior written and verbal communication skills, including presenting to leadership and customers.

• Preferred Skills

• Project Management Professional (PMP) or similar certification.
• Experience managing multi-site, enterprise-level business connectivity projects.
• Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
• Experience with Agile or hybrid project management methodologies.
• Experience in vendor management and contract negotiation.
• Track record of delivering projects ahead of schedule or under budget.

Why Join Us?

• Lead high-visibility telecom and managed services projects with direct executive and customer exposure.
• Work alongside experienced technical, engineering, and operations teams.
• Drive real-world infrastructure deployments and work directly with major carriers.
• Shape and improve project management processes and grow your career, with mentorship from senior project managers.
• Competitive compensation and benefits package.

Additional Information

All your information will be kept confidential according to EEO guidelines.