Telecom MSP Project Manager – Remote

We are seeking an experienced Senior Project Manager to lead the delivery of complex telecommunications and managed services projects. This role is ideal for a seasoned professional with extensive telecom industry experience and a proven track record of managing large-scale infrastructure initiatives in a fast-paced, results-driven environment.

The Senior Project Manager will oversee end-to-end project delivery, manage cross-functional teams, coordinate with strategic carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Manage strategic relationships with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to negotiate terms, expedite circuit ordering, and resolve escalated issues.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to executive leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Mentor and coach junior project managers to develop their skills and advance their careers.
• Serve as primary point of contact for customer communications, providing strategic updates and managing stakeholder expectations at the C-level.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.

• 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.
• Demonstrated expertise managing large-scale telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments.
• Extensive experience coordinating with major carriers on circuit ordering, provisioning, and complex service implementations.
• Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives.
• Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
• Advanced proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms.
• Strong leadership experience, with the ability to direct and mentor cross-functional teams.
• Excellent stakeholder management skills, with experience communicating at the executive and C-level.
• Exceptional organizational skills, strategic thinking, and attention to detail in complex environments.
• Superior written and verbal communication skills, including presenting to senior leadership and customers.

• Preferred Skills

• Project Management Professional (PMP) or similar certification.
• Experience managing multi-site, enterprise-level business connectivity projects.
• Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
• Experience with Agile or hybrid project management methodologies.
• Experience in vendor management and contract negotiation.
• Track record of delivering projects ahead of schedule or under budget.

Why Join Us?

• Lead high-visibility telecom and managed services projects with direct executive and customer exposure.
• Work alongside experienced technical, engineering, and operations teams.
• Own relationships with major carriers and drive real-world infrastructure deployments.
• Shape and improve project management processes and mentor the next generation of project managers.
• Competitive compensation and benefits package.

Additional Information

All your information will be kept confidential according to EEO guidelines.