Product Consulting Manager

The Role

Are you ready to be a catalyst for transformation? As Product Consulting Manager within the broader AiDASH Customer Success team, you'll play a pivotal role in driving our vision forward. You'll own and drive our consultative engagements with customers, ensuring they realize exceptional business outcomes through our satellite-powered AI tech.

How you'll make an impact:

Our customers have climate resilience problems, AiDASH has a robust tech platform, and you will drive the outcome. Here's what your journey with us will look like:

• Strategic Consulting Partnership: You'll be the go-to person for our customers, developing solid working relationships from C-suite executives to front-line field staff (you get a pair of work boots on us!). You'll work closely with customers to dive deep into their business objectives, needs, and challenges, collaboratively identifying the critical problems you will solve with them. Imagine the customers’ situation as trying to find a few needles in a haystack, except the haystack spans thousands of miles, and they have nothing but a clipboard and truck to go find them. You’ll expertly lead them through complex analytics around their problem set with compelling communication skills. You'll serve as their trusted advisor, crafting tailored strategies to tackle this thorny problem using our satellite-powered AI technology.
• Product Value Maximization: You’ll lead dynamic cross-functional teams spanning analytics, data science, product, sales and delivery to craft the perfect solution and customer journey for the customer’s needs. This means more than just creating strategic outcomes for your customers – you’ll be the voice of the customer for our R&D, and your tailored customer solution today will drive new product development atop our incredible AI platform. As we expand our portfolio of products, you’ll workshop specific capabilities with our Data Science, Engineering, and Geospatial Analytics teams. Your knack for problem-solving and innovative thinking will drive value creation beyond expectations, reducing environmental risks once and for all.
• Change Enablement & End-to-end Ownership: You will take full ownership of the customer’s journey and collaborate with multiple AiDASH departments to implement & deploy crafted product solutions for them. You’ll lead critical change management efforts, guiding customers through the transition while painting a compelling narrative that underscores the necessity for change. Your leadership will be instrumental in ensuring that our products are seamlessly integrated into our customers’ workflows within time & budget constraints. The result? Customers are set up for successful long-term, impactful use of our products and realize value from AiDASH.

What we're looking for:

• Experience: You bring 3-6 years of experience that includes management consulting, digital product consulting, analytics or large-scale, complex B2B SaaS deployments with a proven track record of leading teams to deliver impactful projects for clients. Your work isn’t just the design or leave-behind recommendation: you have made measurable change happen with diverse stakeholders in an operational environment.
• Customer Empathy and Initiative: As a self-motivated individual, you're not afraid to roll up your sleeves and immerse yourself in our customers’ field environments. Whether it's donning a hardhat and work boots to work with the front line, or engaging in management discussions, you approach every interaction with the strongest customer empathy, respect for a diversity of customers from communities all over the country (and increasingly, the world), and a passion for finding solutions to their pain points. Your intellectual curiosity and drive to learn new topics enables you to absorb information quickly and turn that into value for the customer, and your ability to build strategic relationships and manage diverse stakeholder interests are second to none.
• Communication and Problem-Solving: Your ability to communicate effectively and navigate ambiguity sets you apart. You thrive in challenging situations, leveraging your real-time problem-solving skills to drive meaningful outcomes. You can lead our customers on an ambiguous and technically complex journey with active listening and compelling storytelling.
• Team Leadership: Your leadership skills shine brightest in cross-functional environments. You thrive on collaboration, bringing together diverse teams to achieve common goals. You employ high colleague empathy across a globally distributed team to make things happen for your customers.
• Education: While a post-graduate degree in a business discipline from a Tier I institution would be advantageous, we value intellectual curiosity and a passion for tackling complex challenges.

What we can do for you:

• World-class Rewards: Competitive compensation along with comprehensive and premium benefits.
• Be the Disruptor: Make a positive impact on society & sustainability by leveraging the power of cutting-edge technology for industries ripe for innovation. Push the boundaries of what is possible by leading unique, atypical takes on long-standing problems.
• Multiply your Growth: Work in a dynamic environment where you can continuously learn, innovate, and thrive. We pride ourselves on our open and collaborative culture, where our founder team is approachable and eager to engage with innovative thinkers and creative problem-solvers. All our team members are encouraged to bring their concepts, perspectives, and creativity to the table and to the field, as that’s when the magic happens!
• Balance work, life, and the great outdoors: Our North America team is remote-first. With our mission-driven ethos we are making a major impact while working from home. But when it’s time to show off our amazing technology to customers, we hit the road and head to some incredible places. You may have the opportunity to travel across North America (and in some cases, globally), visiting customers, seeing breathtaking views, and experiencing diverse geographies. While travel frequency can vary, you can expect to be on the move for about 2-4 days each month (less than 30%).

If you're ready to embark on a career that merges AI, geospatial sensing, climate, and client service, then AiDASH is the place for you. Join us in driving positive change and solving some of the world's most pressing problems through innovation and collaboration.

Ready to make an impact? Apply now and be part of our journey towards a sustainable future!

What you'll love:

• Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children 
• Health Reimbursement Account (HRA): 100% funded by AiDASH to cover medical deductibles 
• 401(k) Plan: Begin contributing after three months of employment to prepare for your future. Currently, no company match is offered 
• Parental Leave: Supportive parental leave with 16 weeks for primary caregivers and 4 weeks for secondary caregivers 
• Generous Vacation Policy: Accrue 20 vacation days per year, plus enjoy an additional flex holiday to celebrate whatever feels most important to you!
• Winter Break: From December 25 through January 1, we give everyone time off to recharge and enjoy time with family and friends!

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. 

We offer a competitive annual pay range of $190,000 to $230,000 for this full-time position, which includes a base salary and an annual performance-based bonus. This range reflects the anticipated annual salary for new hires. We strive to ensure our compensation packages are equitable and aligned with industry standards. Your recruiter can share more about compensation during the hiring process.