Laboratory Service Sales Remote Account Manager - Italy

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. More about Agilent on www.agilent.com 

We are looking for an Laboratory Service Sales Remote Account Manager within our Laboratory Service Sales department to cover the Italian market.Please find more information about our full portfolio of services here: Agilent Services

Key Responsibilities

As part of the Services EMEA Inside Sales team, the desired candidate will:

• Meet sales objectives by driving remote sales activities (inbound and outbound calls, emails, chats, virtual meetings) with both existing customers and new prospects

• Develop and maintain effective customer relationships with procurement, laboratory managers, and end users, identifying needs and positioning Agilent’s laboratory services portfolio

• Identify and generate new business opportunities within an assigned territory to grow the existing customer base

• Collaborate proactively with field service engineers and internal sales teams to deliver a differentiated and consistent customer experience

• Prepare and manage service quotations, ensuring accuracy, follow up, and clear value communication

• Maintain an up to date CRM pipeline and provide accurate sales forecasts

• Gradually develop inside sales capabilities such as prospecting, objection handling, and commercial negotiation, with the support of the team

Location & Working Model

This position is based in the Greater Milan area, operating under a hybrid working model, with regular collaboration at the Cernusco sul Naviglio site.

Qualifications

We are looking for a motivated individual with an interest in developing a career in inside sales and supporting customers remotely, and with the following background:

• Ideally, a University Degree in a Life Science field (Chemistry, Biotechnology, Biology…)

• Experience in a commercial, customer-facing, or inside sales position (including graduate roles, commercial internships, pre-sales, customer success, or hybrid technical-commercial positions) with laboratory clients/environments.

• Full professional fluency in Italian and a strong professional level of English.

• Strong organizational and time management skills, with the ability to manage multiple priorities using digital sales tools such as phone, email, virtual meetings, and CRM systems.

On a personal level, you enjoy building long-term customer relationships and delivering value through every interaction. You communicate confidently with laboratory professionals, including scientists, laboratory managers, and procurement teams. You are curious, open to learning, and welcome coaching and feedback as opportunities to grow. You work well independently while collaborating effectively with colleagues and are comfortable working in a structured environment with clear objectives and performance measures in a fast-paced, international team.

We Offer:

• Competitive compensation and benefits package (yearly company bonus, pension scheme, medical & life insurance…)

• Exciting and inspiring projects in a dynamic collaborative team

• A working environment with a multitude of possibilities for professional training and career development in an international company

• Work-Life-Balance is encouraged

• Training on the job in a motivated, dynamic team

• Permanent contract in a fast-growing global company

Pay range
Italy: 40,125 - 66,875.00  EUR per annum.

The position is classified at Levels 2° or 3° under the CCNL Terziario, distribuzione e servizi – Cod. H011 , which defines minimum salary levels, pay progression, and working conditions.

Additional Details

This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Sales