Agentic Outcome Engineer

JOB LEVEL

P40

EMPLOYEE ROLE

Individual Contributor

The Opportunity

Join the Agentic Outcome Engineering team to help enterprise customers succeed with AI‑powered search and discovery. As an Agentic Outcome Engineer specializing in Adobe Brand Visibility (ABV), you’ll combine technical expertise, customer success skills, and AI development to drive brand consistency, site visibility, and customer sentiment. You’ll build tools, automations, and repeatable processes that make measurable outcomes achievable at scale.

You’ll partner closely with customers to onboard, implement, and optimize ABV, resolving technical challenges, accelerating adoption, and enabling durable, data‑driven improvements across digital experiences.

What You’ll Do

Customer Collaboration & Optimization

• Apply Adobe Brand Visibility recommendations to improve brand consistency, visibility, and content quality.

• Translate insights into concrete changes to content, metadata, and digital experiences.

• Build tools and automations that streamline ingestion, onboarding, and application of ABV outputs.

AI Agent & System Development

• Design and refine intelligent agents that support the ABV lifecycle (e.g., content evaluators, metadata generators, QA agents).

• Integrate ABV‑powered agents with AEM, AEP, and customer systems via APIs and data pipelines.

• Implement safety and quality guardrails, fallback logic, and human‑in‑the‑loop workflows.

Technical Implementation & Delivery

• Lead technical integration of ABV, including data mapping, workflow configuration, and resolving challenges.

• Provide hands‑on support through setup, validation, optimization execution, and performance monitoring.

• Communicate technical concepts clearly to marketing, engineering, and executive partners.

Measurement & Continuous Improvement

• Define success metrics across visibility, consistency, CSAT, content quality, and task completion.

• Run experiments, analyze impact, and iterate based on performance data.

• Identify edge cases and optimization opportunities across customer workflows.

What You’ll Need

• Bachelor’s degree in CS, Engineering, or equivalent experience.

• Strong engineering skills with Python, JavaScript/Node, TypeScript, or similar languages.

• Strong SEO / GEO / content delivery systems experience

• Experience with LLM‑based applications, AI agents, RAG systems, or workflow automation.

• Ability to interpret ABV insights and translate them into actionable optimizations.

• Excellent communication and customer‑facing skills.

• Preferred: Experience with AEM, Adobe Experience Platform, or Adobe Experience Cloud.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll. 

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.