Senior System Analyst - Payments

Responsibilities:

• Analyze business scenarios and product requirements; communicate with international partners and customers
• Design new features and create functional specifications
• Evaluate backward compatibility of product changes and align requirements with stakeholders
• Drive end-to-end feature implementation
• Break down requirements into development tasks and coordinate implementation details
• Collaborate with external providers (e.g., payment processors, service providers)
• Work closely with developers, QA engineers, and technical writers
• Validate implemented features against specifications; perform acceptance testing
• Develop test plans and test scenarios, including edge cases (e.g., data migration, invalid data, high load)
• Support maintenance activities, including handling support requests and verifying bug fixes

• Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
• 5+ years of experience in system analysis and writing functional specifications
• 3+ years of experience in payment processing and third-party integrations
• Strong experience writing functional documentation in English
• Experience working closely with developers and business users
• Experience in acceptance testing and test scenario creation
• Strong analytical thinking and problem-solving skills
• Ability to structure and communicate complex information clearly
• Strong prioritization skills and results-oriented mindset
• Excellent communication and collaboration skills
• Fluent English

• Preferred Qualifications

• Experience in project management
• Experience with ERP system implementation or support

We offer:

• Private health insurance
• Performance bonuses
• Full work equipment (Laptop, mouse, headphones, etc)
• Great opportunities for career growth
• We are open to work from home, hybrid or fully on site working model from our office in Belgrade

***The title and salary will be discussed with a successful candidate depending on the level of experience.