We’re looking for an experienced Bonus Manager / CRM Bonus Specialist to join an iGaming product on a part-time, outsourced project basis.
This is a project-based role with a clear scope: set up and optimize the bonus system on the platform so that all bonuses are configured correctly, triggered properly, and actually reach eligible players.
Main responsibilities:
Audit the current bonus setup and identify gaps or broken mechanics
Configure bonus mechanics directly within the platform / back office
Set up welcome offers, deposit bonuses, free spins, cashback, reloads, promo campaigns and other retention mechanics
Build clear eligibility, activation, wagering and expiration rules
Configure player segmentation and bonus distribution logic
Make sure bonuses are correctly triggered based on player actions and lifecycle events
Set up GEO-specific and player-specific bonus conditions where required
Test the full bonus flow from eligibility to activation, wagering and completion
Identify and fix cases where players do not receive bonuses correctly
Build a structured bonus policy for the product
Define limits, restrictions and anti-abuse rules
Make sure bonus mechanics are understandable for both players and internal teams
Prepare documentation so the internal team can manage and launch bonuses independently after the project is completed
What we’re looking for:
Hands-on experience with iGaming / online casino bonus systems
Strong experience working with casino platforms, CMS or back office
Good understanding of bonus logic, wagering requirements, player segmentation and lifecycle mechanics
Experience setting up CRM / retention promotions
Understanding of bonus abuse and fraud prevention
Ability to troubleshoot technical and logical issues in bonus delivery
Experience building bonus policies and operational processes from scratch
Format: Part-time / Outsource / Project-based
The goal is to deliver a fully functioning and structured bonus ecosystem where the right players receive the right bonuses under the right conditions — with clear logic, proper tracking and no broken flows.