Continuous Improvement Manager (Data Analytics)

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

Position Overview

We are looking for a highly analytical, technically skilled and self-driven professional to lead data analytics, automation and continuous improvement initiatives across the business.

This is a hands-on Manager role combining strong technical capabilities, business acumen and end-to-end ownership.

The successful candidate will use data, automation, AI and market intelligence to develop scalable solutions, support decision-making and deliver measurable business impact.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

Data Analytics: Lead complex analyses, identify trends and opportunities, and translate data into actionable business recommendations.

Continuous Improvement: Identify and lead opportunities to enhance processes and ways of working, delivering measurable and sustainable results.

Market Intelligence: Analyze external market information, including hotel, airline, travel and broader market data, to identify trends, benchmark performance and support commercial decisions.

AI & Innovation: Develop and apply AI-enabled solutions, including LLMs, AI agents and intelligent workflows, to enhance analytics, automation and business processes.

Automation & Technical Solutions: Lead the development of scalable solutions using Python and other automation technologies to streamline processes and enhance analytical capabilities.

Business Intelligence: Develop dashboards, analytical tools and performance reporting to support effective decision-making.

Data Quality & Governance: Develop validation, reconciliation and governance processes to support accurate, consistent and reliable information.

Commercial & Operational Analytics: Support performance monitoring, sourcing intelligence, savings validation and other commercial and operational analyses.

End-to-End Ownership: Lead initiatives from problem definition through development, implementation and performance measurement.

Stakeholder Engagement: Partner with cross-functional teams and communicate insights and recommendations to senior stakeholders.

Required Skills & Experience

Strong analytical and quantitative capabilities, with experience working with large and complex datasets.

Strong experience with Power BI, including data modelling, dashboard development, visualization and business intelligence solutions.

Advanced Excel and Power Query skills for data analysis, modelling, transformation and automation.

Good working knowledge of Python, with the ability to use it for data analysis, automation and solution development.

Practical experience with AI and LLM technologies, including their application to analytics, automation, information extraction and business workflows.

Strong experience with automation, including the design and implementation of automated workflows and processes.

Strong data management capabilities, including data validation, reconciliation and integration across multiple sources and systems.

Ability to translate business requirements into analytical and technical solutions and independently lead initiatives from concept through delivery.

Strong business acumen, problem-solving, communication and stakeholder management skills.

High level of ownership, curiosity and ability to learn and apply new technologies.

Preferred Skills & Experience

Experience in travel, hospitality, procurement, aviation or transportation.

Experience with CRM such as Salesforce and enterprise business systems.

Experience with workflow and process automation technologies.

Lean, Six Sigma or similar continuous improvement methodology.

Experience with databases, data querying or data integration.

Success in this Role:

• A highly analytical, technically capable and independent professional who enjoys solving complex business problems and building practical solutions.
• A combination of strong analytical and automation capabilities with commercial awareness, taking ownership from concept through delivery and proactively using data, market intelligence, AI and technology to drive better decisions and measurable business value.

Compensation

The good faith compensation for this position is

London, England: up to 50,000 GBP

Spain & Portugal: up to 60,000 Euros

Compensation is determined based on several factors, including the candidate’s experience, qualifications, and skill set, geographic location, as well as internal alignment and external benchmarks.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.