Observability Engineer

Lead with expertise, drive innovation.
Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results.
What you'll do:

·         Design and implement observability solutions across applications, infrastructure, networks, digital services and business journeys.

·         Configure and engineer solutions using Dynatrace or Elastic depending on the client landscape and target architecture.

·         implement meaningful collection of metrics, logs, traces, events and topology.

·         Use OpenTelemetry, APIs and scripting to improve telemetry coverage, quality and consistency.

·         Build dashboards, service views, alerts, and diagnostic capabilities that help teams understand health, performance, dependencies and business impact.

·         Automate observability deployment and configuration through APIs, scripting, configuration-as-code and CI/CD practices.

·         Investigate complex performance and reliability issues using telemetry, dependency data, anomaly detection and root-cause analysis.

·         Integrate observability platforms with ITSM and ITOM processes, including incident, problem, event, CMDB and service-management workflows.

·         Support application and service onboarding through reusable patterns, templates, runbooks, quality controls and acceptance criteria.

·         Share knowledge, develop reusable engineering assets and help clients progress from reactive monitoring towards proactive and predictive IT Operations.

How We Reinvent

At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services  —each designed to drive reinvention at scale.

You’ll be part of a multidisciplinary team composed of multidisciplinary team of solution architects, observability engineers, product and adoption leads, AIOps specialists, ITSM professionals and consultants, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact.

We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey.

What we're looking for:

·         Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering or a comparable field, or equivalent professional experience.

·         Experience: Typically 4+ years in Technology, including experience in observability, APM, monitoring, software engineering, DevOps, SRE or IT Operations.

·         Skills: Practical knowledge of one or more leading observability platforms, preferably Dynatrace, Grafana, Elastic or Splunk; metrics, logs, traces, events and topology; OpenTelemetry; APIs and scripting; automation; application and service troubleshooting; ITSM/ITOM integration; ability to translate telemetry into actionable operational insight.

·         Leadership: A curious and accountable engineer who takes ownership, learns quickly, works effectively with clients and technical teams, constructively challenges assumptions and actively contributes knowledge and reusable solutions.

Bonus points for:

• Dynatrace, Splunk, Elastic, Grafana certifications; experience with ServiceNow ITSM/ITOM, CMDB; Open Telemetry, FinOps; public-sector, critical-infrastructure or regulated environments; Dutch language capability. SAFE certification. Has view on AI Observability & Agentic OP.

What we offer:

• Work-Life Flexibility: 4x9 Workweek Option, Hybrid Working, FlexDay
• Financial Well-being: Competitive Base Salary, MyBenefits Budget, Annual Bonus, Net Allowance, Employee Share Purchase Plan
• Health & Wellness: Collective Health Insurance Scheme, Mental Health Support, Well-being Hub
• Time Off & Leave: 26 Vacation Days, Special Leave Types (parental leave, partner leave, bereavement leave, and gender affirmation leave), Culture Days
• Mobility & Commuting: NS Business Card, Mobility Budget (option to choose between electric bike, car lease, or public transport reimbursement)
• Career Development: Performance Achievement Program, Learning & Development Platform, Guidance from People Leads
• Inclusion, Diversity & Social Impact: Do Good Volunteer Program, I&D Networks, Refugee Talent Track
• Culture & Community: Accentrics & Friday Drinks, Annual Accenture NL Party, Flat Organizational Hierarchy

Ready to lead and innovate? Apply today and become a Reinventor at Accenture the Netherlands.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.