IT Business Support Analyst with Italian

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

Serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

Our future colleague will:

• Analyze business requirements and translate them into effective technical solutions
• Configure and implement  solutions to meet customer needs
• Collaborate with end-users to understand their requirements and provide support
• Develop and maintain technical and functional documentation
• Participate in  implementations and upgrade projects
• Communicate effectively with stakeholders, including end-users and technical teams
• Data Extract / Reporting Analysis: Perform data extraction and analysis to generate insightful reports that support decision-making processes.
• Requirement Collection and Analysis: Gather and analyze business requirements to ensure they align with project goals and client needs.
• Requirement Transfer to Development Team: Effectively communicate and transfer requirements to the development team to ensure accurate implementation.
• Meeting Organization: Organize and facilitate meetings with other suppliers to ensure smooth collaboration and project progress.
• Business Process Knowledge: Utilize understanding of processes to provide valuable insights and support to the client.

Working schedule: Monday - Friday (10:00 - 19:00)

Requirements:

• Proficiency in Italian and English.
• Ability to work in a multicultural environment and communicate effectively with stakeholders
• Experience in requirements gathering and project management
• Strong analytical skills with the ability to extract and interpret data.
• Excellent communication and requirement gathering skills.
• Ability to work collaboratively with development teams and other suppliers.
• Strong organizational and project management skills.
• Ability to work independently and manage multiple tasks simultaneously.

What we offer:

• Access to trainings and materials for different skills (both technical skills and soft skills)
• Sponsorship for certifications
• Access to multiple online learning platforms
• Continuous growth in a positive and multicultural work environment
• Refer-a-Friend – get a bonus in the employee referral program
• Family oriented benefits
• Share purchase plan
• Personalized benefits package, including meal vouchers, public transportation, medical services, private pension, life insurance, gym subscription and many more

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.