Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan

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What’s In It for You?

• Innovative work culture;
• Professional development;
• Paid time off: Generous vacation, holidays, personal days, volunteering days;
• Employee stock purchase;
• Wellness spending account;
• Flexible health insurance;
• Retirement savings programs;
• Bonus plan.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology and women’s health.

AbbVie is looking for a Therapeutic Specialist, Vision Care to join our team and support customers across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive business growth across our Glaucoma and Dry Eye Disease portfolios.

In this highly visible, field-based role, you will serve as a key point of contact for AbbVie, developing trusted relationships with customers and identifying opportunities to strengthen and grow the business over the long term.

The territory spans Manitoba and Saskatchewan, with candidates ideally based in Winnipeg, Saskatoon, or Regina.

• The successful candidate will be responsible for cultivating relationships with existing customers and expanding awareness and use of focused AbbVie Vision Care products in Glaucoma and Dry Eye Disease within the territory.
• The TS is responsible for managing sales at the customer and hospital level in accordance with approved marketing plans and company policies, to attain or exceed the sales targets for the assigned territory.
• Essential skills and abilities include: a high degree of flexibility in adapting to change, interpersonal and client relationship skills and a positive solution-oriented thinking capability.
• The TS is the customer expert and manager of the AbbVie commercial relationships with the External Experts.
• The TS has and maintains a macro view of customer relationships and works cross-functionally within AbbVie to maximize sales results.
• The TS works closely with multiple stakeholders, both internal and external, to ensure internal team members understand and effectively execute against the customer strategy and sales expectations.
• The TS acts in the best interests of AbbVie looking for areas of mutual interest to AbbVie and the Key Accounts.
• The TS identifies predictive and responsive opportunities to co-develop solutions within the Key Accounts
• The TS proactively identifies challenges to effective customer interactions and ensures that the right internal processes are in place to overcome or mitigate them.
• The TS is the core customer advocate within AbbVie (e.g. identifies customer’s issues, concerns and priorities)
• The TS builds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sales

Responsibilities:

• Responsible for developing trusting relationships with Key accounts and growing those relationships to ensure maximum share of the Glaucoma and Dry Eye Disease markets.
• Developing account specific strategies in accordance with AbbVie’s guidelines and values
• Collaborating with the AbbVie Medical team and AbbVie Institute’s Clinical Specialist in the field to optimize product knowledge and business training acumen.
• Develop comprehensive and strategic business plans in order to increase market share in the glaucoma and dry eye product portfolio.
• Conduct regular sales reviews of business territory performance externally and internally.
• Execute national marketing programs collaborating with internal cross-functional teams.
• Identify new collaboration & growth opportunities within existing Key Accounts, as well as identify new Key Accounts.
• Proficiently manage overall budget & resource allocation for the territory.

Education, Experience & Competencies Requirements:

• Bachelor’s degree in Commerce, Science or equivalent, or MBA combination of experience and education required.
• A minimum of 5 - 7  years of Sales and/or marketing/or head office operational experience.
• Key Account Management experience valued.
• Experience in Pharmaceutical/Medical Sales is required.
• A thorough understanding of the institutional/ Key Account healthcare sector preferred.
• Demonstrated track record of achieving and/or exceeding business results.
• Strong analytical and critical thinking skills.
• Strong business acumen and self-starter.
• Demonstrates leadership capabilities, listening and adaptability skills.
• Strong presentation and communication skills.
• Proven ability to effectively communicate cross-functionally within the company.
• Ability to effectively communicate with senior leaders both with customers & internally.
• Candidate must be fluent in English. Both verbal and written.
• Highly collaborative with a customer-centric mindset.
• Able to travel up to 50% of the time.
• Position requires evening/weekend work, including overnight travel.
• Valid driver’s license and passport.

Key in-Field Team Competencies:

• Ability to think strategically to support the development of a high-quality territory plan.
• Display sound business judgment (having an executive leadership mindset to assess local market and set direction). Ability to predict contingent outcomes from both a customer and competitive perspective.
• In-depth analytical skills, to enable appropriate and optimal understanding of data, to assess dedicated business outcomes in the decision-making process and achieve strategic goals.
• Effectively communicate and collaborate with in-field team members, to develop and maximize the integrated account plan.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

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