36m ago
Sr. Salesforce Administrator
$105k - $115k USD/yr
salesforceapex
On-site
|United States of AmericaSr. Salesforce Administrator
8a7883d0798f66af0179ce3d19a717e7 | Healthcare
36m agoOn-site
Full Time
IC
United States of America
$105k - $115k USD/yr
ABC Story:
Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong serving thousands of children with ASD. Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.
Job Description:
Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong serving thousands of children with ASD. Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.
Job Description:
- We are looking for a Sr. Salesforce Administrator who is versatile and proactive and
- who can be an integral part of a small tight team in a fast-paced environment that will
- continually improve and enhance our Salesforce platform that supports Action Behavior
- Centers. This individual will gather business requirements, design scalable best practice
- solutions, and effectively meet the demanding needs of the Salesforce projects. The
- ideal candidate will be able to work effectively on Lightning Platform with Sales Cloud,
- Marketing Cloud, Experience Cloud and Maps, and be highly proficient in configuring
- within the lightning platform using flow builder and other Salesforce configuration tools.
Job Responsibilities
- Manage all aspects of user and license management including new user
- setup/deactivation, roles, profiles, permissions, public groups, sharing rules
- Monitor data and file storage utilization and provide recommendations on how to optimize data storage
- Salesforce configuration changes, including (but not limited to): Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custommsettings, custom metadata, mobile administration, reports and dashboards
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Create and manage Sandbox environments for development and testing
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform solutions
- Create roadmaps and set priorities, working closely with Salesforce manager and stakeholders
- Own the communication of platform changes to end users and stakeholders
- Daily user support Issues for a community of over 1000 users
- Technical and business documentation
- Management of integrated applications including but not limited to Adobe Sign, RingCentral, Hubspot, Forms Solutions, Scheduler, etc.
- Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks
Required Skills
- 5+ years of experience in Salesforce Administration
- 5+ years of experience in computer software admin/development in a company environment
- Experience in implementation and configuration of Sales, Marketing and
- Experience Cloud, Data 360 and SF Maps
- Understanding of basic triggers/Apex code and Salesforce Object Query
- Language (SOQL)
- 5+ years experience with data manipulation and transformation including data
- deduping, import (using Data Import Wizard or Data Loader), Data transfer
- DevOps/release management experience
- Experience with creating custom report types and creating simple and complex reports and dashboards (including joined reports)
Qualifications
- Bachelor’s in Computer Science, Information Systems or related field
- Salesforce Certifications (Administrator or Advanced Administrator)
- Expertise in Salesforce best practices across the platform, including third party applications
- Solid business acumen, with broad understanding of business terminology and processes
- Strong Business and Technical documentation skills
- Strong and concise communication skills, both written and verbal
- Excellent problem-solving, analytical and team-working skills
- Detail oriented in all aspects of their work
- Ability to work independently with minimal supervision
- Ability to work in a fast-paced environment with changing priorities and a high level of accuracy
- Must be able to support users in a "helpdesk-like" environment as well as in a project based one
- Experience with Data Integration of Salesforce with third party applications
- Leveraging Salesforce open API is a plus
- Experience working in a healthcare-related organization with an understanding of
- HIPAA rules and guidelines is a plus
- Must be authorized to work in the United States on a full-time basis for any employer
Additional Rewards
- Generous PTO + Holiday Time Off
- Health insurance coverage + Health Savings Accounts for tax-free benefits on childcare + medical expenses
- 401k Retirement Plans with company matching
- Full benefits covered up to 90%
- Student Loan Repayment w. Employer Contributions
- Continuous training and growth opportunities
- Tuition Discounts at our ABC University Partners
Compensation: 105k - 115k. Bonus structure is up to 5% of base salary based on performance.
Required Skills
salesforceapex
Required Languages
🇬🇧 English