Lead Service Analyst - Food Stores & Membership

Title: Lead Service Analyst - Food Stores & Membership

Location: Manchester, Lancashire, United Kingdom

We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high-performing services that support colleagues, customers and members across Co-op Food and Membership. You'll use data, insight and service management expertise to help monitor service health, identify opportunities for improvement and support effective decision-making across a portfolio of critical technology services. We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high-performing services that support colleagues, customers and members across Co-op Food and Membership. You'll use data, insight and service management expertise to help monitor service health, identify opportunities for improvement and support effective decision-making across a portfolio of critical technology services. Working closely with Service Managers, engineers, suppliers and stakeholders, you'll help ensure our services remain stable and resilient.